Title: Password is Incorrect error
Last modified: December 30, 2022

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# Password is Incorrect error

 *  Resolved [ffrauca](https://wordpress.org/support/users/ffrauca/)
 * (@ffrauca)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/password-is-incorrect-error-2/)
 * The registration process creates the user in the website db. The activation process
   also works ok. The issue is at “login”. Although the password is well written,
   it says “Password is incorrect. Please try again.”.
 * If I try to loggin directly with the user/pass combination, directly to the wordpress
   admin site, it works perfectly.
 * Something is not working between the plugin and the site, at the moment of validating
   the password
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpassword-is-incorrect-error-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/password-is-incorrect-error-2/#post-16329621)
 * [@ffrauca](https://wordpress.org/support/users/ffrauca/)
 * How did you setup the identification of the user in the UM Login Form:
    username
   or email or user can select which one to use?
 * Other fields from the Registration Form are not possible to use.
 * The error message “Password is incorrect. Please try again.” will not only indicate
   a bad password but also that the identification of the user is not possible (
   bad email or username) in order to make it more difficult to guess logins.
 * If you are using server side caching (LiteSpeed) or a WP Plugin for caching of
   the UM Pages turn off the caching of the UM pages and read this guide:
 * [https://docs.ultimatemember.com/article/1595-caching-problems](https://docs.ultimatemember.com/article/1595-caching-problems)
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/password-is-incorrect-error-2/#post-16341512)
 * Hi [@ffrauca](https://wordpress.org/support/users/ffrauca/)
 * This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Password is Incorrect error’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/password-is-incorrect-error-2/#post-16341512)
 * Status: resolved