Title: Password impasse Last modified: June 25, 2021 --- # Password impasse * Resolved [stevencfox](https://wordpress.org/support/users/stevencfox/) * (@stevencfox) * [4 years, 10 months ago](https://wordpress.org/support/topic/password-impasse/) * I’m at an impasse. I have two sites with Yoast SEO Free with two passwords. When click the button to Get Related Keyphrases it tells me I’m using the wrong password. I click the ‘Forgot’ button, nothing arrives. The email address is correct, it’s not in the Spam folder, not in the Promotional folder. I started an account on your website, added both sites and reset my password there but still the popup did not recognize the password. I can’t find where passwords are changed in the settings. I’m stuck. Can you help me out? Viewing 7 replies - 1 through 7 (of 7 total) * [devnihil](https://wordpress.org/support/users/devnihil/) * (@devnihil) * [4 years, 10 months ago](https://wordpress.org/support/topic/password-impasse/#post-14597255) * [@stevencfox](https://wordpress.org/support/users/stevencfox/) It sounds like the password you need reset is for your SEMRush account, not your Yoast account. We have more information on using this feature can be found here: [https://yoast.com/help/use-semrush-related-keyphrases-in-yoast-seo/](https://yoast.com/help/use-semrush-related-keyphrases-in-yoast-seo/) * Thread Starter [stevencfox](https://wordpress.org/support/users/stevencfox/) * (@stevencfox) * [4 years, 10 months ago](https://wordpress.org/support/topic/password-impasse/#post-14597390) * I don’t think so. I’m signed in there. I don’t see where I can attach an image. Steve * [Rumejan](https://wordpress.org/support/users/onlyincebu/) * (@onlyincebu) * [4 years, 10 months ago](https://wordpress.org/support/topic/password-impasse/#post-14598551) * Can you please try clearing your browser’s cache, and restarting your browser? Then log in to your WordPress Admin again and see if clicking the “Get Related Keyphrases” still throws a password error. * [Suwash Kunwar](https://wordpress.org/support/users/suascat_wp/) * (@suascat_wp) * [4 years, 10 months ago](https://wordpress.org/support/topic/password-impasse/#post-14598556) * [@stevencfox](https://wordpress.org/support/users/stevencfox/) * We understand you’re signed in to the SEMRush account already. But within a Yoast SEO metabox, if you’re prompted to input the username and password of SEMRush, please input the same login again as you used to login SEMRush account before. We’ve instruction for login given at step #2 [https://yoast.com/help/use-semrush-related-keyphrases-in-yoast-seo/](https://yoast.com/help/use-semrush-related-keyphrases-in-yoast-seo/). * If still, that doesn’t help, please provide us with screenshots that highlight the issue you are experiencing. You can use any image sharing service like [https://pasteboard.co/](https://pasteboard.co/), [https://snag.gy/](https://snag.gy/), [https://imgur.com/](https://imgur.com/), [https://snipboard.io/](https://snipboard.io/), or even upload the screenshot to your own website. Once you upload it an image sharing service, please share the link to the image here. * [devnihil](https://wordpress.org/support/users/devnihil/) * (@devnihil) * [4 years, 10 months ago](https://wordpress.org/support/topic/password-impasse/#post-14620119) * We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue. * Thread Starter [stevencfox](https://wordpress.org/support/users/stevencfox/) * (@stevencfox) * [4 years, 10 months ago](https://wordpress.org/support/topic/password-impasse/#post-14620269) * Sorry I didn’t get back to you sooner. I have not resolved the problem. Here are two screen shots I hope will help. Let me know what else you might need to see. Thank you, Steve * Thread Starter [stevencfox](https://wordpress.org/support/users/stevencfox/) * (@stevencfox) * [4 years, 10 months ago](https://wordpress.org/support/topic/password-impasse/#post-14620272) * Sorry, the link didn’t display. Steve * [https://drive.google.com/file/d/1keRQuVNWnbnf-Qsk8p9g1co_XbCNaq0H/view?usp=sharing](https://drive.google.com/file/d/1keRQuVNWnbnf-Qsk8p9g1co_XbCNaq0H/view?usp=sharing) * I was able to log on to that page, but I was not able to log into the pop up. - This reply was modified 4 years, 10 months ago by [stevencfox](https://wordpress.org/support/users/stevencfox/). Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Password impasse’ is closed to new replies. * ![](https://ps.w.org/wordpress-seo/assets/icon-256x256.gif?rev=3419908) * [Yoast SEO - Advanced SEO with real-time guidance and built-in AI](https://wordpress.org/plugins/wordpress-seo/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-seo/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-seo/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-seo/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-seo/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-seo/reviews/) ## Tags * [password](https://wordpress.org/support/topic-tag/password/) * 7 replies * 4 participants * Last reply from: [stevencfox](https://wordpress.org/support/users/stevencfox/) * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/password-impasse/#post-14620272) * Status: resolved