Title: password hash problem
Last modified: December 16, 2020

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# password hash problem

 *  Resolved [be4562007](https://wordpress.org/support/users/be4562007/)
 * (@be4562007)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/password-hash-problem/)
 * Hello, I need to create many users in wordpress with this plugin. I created an
   csv with my user information. Then i import to wordpress. Everything works fine
   except the password. In my csv, i input the password 123456 for example. But 
   i cannot login with this password. Do i need to enter a hash password in my csv
   before import? or is there any options that can make the user password exact 
   match with the password that i input in my csv? Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/password-hash-problem/#post-13800403)
 * Hi [@be4562007](https://wordpress.org/support/users/be4562007/),
 * Please select “**No**” for the option **Retain user passwords** and then try 
   importing.
 *  Thread Starter [be4562007](https://wordpress.org/support/users/be4562007/)
 * (@be4562007)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/password-hash-problem/#post-13850704)
 * It’s work. thanks
 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/password-hash-problem/#post-13850709)
 * Hi [@be4562007](https://wordpress.org/support/users/be4562007/)
 * Please leave a [review](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/reviews/)
   if the plugin was helpful.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘password hash problem’ is closed to new replies.

 * ![](https://ps.w.org/users-customers-import-export-for-wp-woocommerce/assets/
   icon-256x256.gif?rev=3065206)
 * [Export and Import Users and Customers](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/reviews/)

## Tags

 * [hash](https://wordpress.org/support/topic-tag/hash/)
 * [password](https://wordpress.org/support/topic-tag/password/)

 * 3 replies
 * 2 participants
 * Last reply from: [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/password-hash-problem/#post-13850709)
 * Status: resolved