• Hi,

    I am trying to set up SMTP for Hotmail, and get the following error if anyone can please help me out with this one?

    Also, another thing is that the email I am using is an old Hotmail one, but it is not @hotmail.com, it is my company name so it is info@companyname.com. Since Hotmail does not exist anymore and it is now Outlook – do I use the SMTP settings for Hotmail or for Outlook please? I have tried both and neither of them work.

    Many thanks in advance.

    ——–

    Versions:
    WordPress: 4.9.4
    WordPress MS: No
    PHP: 7.1.5
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: smtp
    Constants: Yes
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: smtp.live.com
    Port: 587
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: Yes
    SMTP Debug:
    2018-02-13 16:08:45 Connection: opening to smtp.live.com:587, timeout=300, options=array (
    )
    2018-02-13 16:08:45 Connection: opened
    2018-02-13 16:08:45 SERVER -> CLIENT: 220 AM4PR05CA0008.outlook.office365.com Microsoft ESMTP MAIL Service ready at Tue, 13 Feb 2018 16:08:45 +0000
    2018-02-13 16:08:45 CLIENT -> SERVER: EHLO http://www.website.com
    2018-02-13 16:08:45 SERVER -> CLIENT: 250-AM4PR05CA0008.outlook.office365.com Hello [91.208.99.2]
    250-SIZE 157286400
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-STARTTLS
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 SMTPUTF8
    2018-02-13 16:08:45 CLIENT -> SERVER: STARTTLS
    2018-02-13 16:08:45 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
    2018-02-13 16:08:45 CLIENT -> SERVER: EHLO http://www.website.com
    2018-02-13 16:08:45 SERVER -> CLIENT: 250-AM4PR05CA0008.outlook.office365.com Hello [91.208.99.2]
    250-SIZE 157286400
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-AUTH LOGIN XOAUTH2
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 SMTPUTF8
    2018-02-13 16:08:45 CLIENT -> SERVER: AUTH LOGIN
    2018-02-13 16:08:45 SERVER -> CLIENT: 334 VXNlcm5hbWU6
    2018-02-13 16:08:45 CLIENT -> SERVER: aW5mb0BnYWRqZXRzdXBwbHkuY29t
    2018-02-13 16:08:45 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
    2018-02-13 16:08:45 CLIENT -> SERVER: R2FkamV0MTIzIQ==
    2018-02-13 16:08:51 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [AM4PR05CA0008.eurprd05.prod.outlook.com]
    2018-02-13 16:08:51 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [AM4PR05CA0008.eurprd05.prod.outlook.com]
    2018-02-13 16:08:51 SMTP Error: Could not authenticate.
    2018-02-13 16:08:51 CLIENT -> SERVER: QUIT
    2018-02-13 16:08:51 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
    2018-02-13 16:08:51 Connection: closed
    2018-02-13 16:08:51 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Viewing 1 replies (of 1 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    Make sure that you have entered the correct username and password.
    From the debug output it everything should be working fine.

Viewing 1 replies (of 1 total)
  • The topic ‘Password command failed – SMTP connect() failed’ is closed to new replies.