Support » Plugin: Manage Notification E-mails » Password change notification to admin still sending emails

  • I’ve gone through a variety of plugins, scripts and no matter what I still have forgot password emails that are being sent to admins. I checked off the Password change notification to admin here in the Manage Notifications settings, but I’m still receiving emails when passwords are changed. Why? Is there something I’m missing here?

    My site does use MemberPress and BuddyBoss, so I’m hoping that isn’t one of the reasons. But even they say it’s WordPress core.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Virgial


    Hi @databell96, that’s strange, mostly this problem occurs in combination with another plugin. I will try to simulate the problem by installing MemberPress and BuddyBoss. DO you have any other plugins installed that maybe can interfere?

    Thread Starter databell96


    Yea, it’s really odd. Should not be happening at all, but here we are.

    Here’s the plugins I’m currently using, not counting yours:

    BuddyBoss Platform
    BuddyBoss Platform Pro
    Essential AddOns for Elementor
    Gravity Forms
    Gravity Forms Coupons Add-On
    Gravity Forms MailChimp Add-On
    Gravity Forms Network Merchants (NMI) Gateway (Basic)
    Gravity Forms PayPal Standard Add-On
    Gravity Forms Signature Add-On
    Gravity Forms User Registration Add-On
    Gravity PDF
    Gravity Press Basic
    Health Check & Troubleshooting
    Loco Translate
    MemberPress + BuddyPress Integration
    MemberPress Corporate Accounts
    MemberPress Developer Tools
    MemberPress Downloads
    MemberPress Elementor Content Protection
    MemberPress Importer
    MemberPress MailChimp 3.0
    MemberPress PDF Invoice
    MemberPress Plus 10 (Legacy)
    MemberPress Toolbox – Manual Member Approval
    Modern Events Calendar Lite
    No Right Clicks Plugin
    Pro Reports for MemberPress
    SG Optimizer
    Site Kit by Google
    SVG Support
    WP Google Maps
    Yoast SEO

    Already tried this with SG Optimizer off and no changes.

    I am having the same problem. Simply wanted to disable admin notifications for users changing their passwords. Unchecked the box for that in your plugin settings, saved the changes and then tested changing a password. Email still comes through every time.

    Plugin Author Virgial


    @dotcominfo do you also have one of the plugins installed that @databell96 has installed? See the previous comment. Some plugins do overwrite this functionality by sending a custom notification. If the e-mail for changing passwords sent does not look like the standard WordPress e-mail, this probably is the issue.

    Thread Starter databell96


    What do you mean by the “standard WordPress e-mail”. Can you explain that further?

    Plugin Author Virgial


    @databell96 The default e-mail of WordPress has no HTML or design. And has a very simple output. It contains text like: Someone has requested a password reset for the following account: …. If this was a mistake, ignore this email and nothing will happen …. To reset your password, visit the following address: ….
    Furthermore it contains no images or logo’s. If it does, you know an other plugin is active and overrules the notifications plugin


    Same problem here, still receiving all wordpress default emails (login credentials, change password…)
    The only plugin that @databell96 has installed and i have too is YOAST SEO…

    Did you find a fix ?

    Thanks help.

    • This reply was modified 1 year, 1 month ago by neocraft.
    Plugin Author Virgial


    Hi @databell96 @dotcominfo @neocraft I’ve uploaded a new version with possibly the fix for the password change notification. It’s not yet in the direct update. You can download and install this new version (1.8.1) manually and please comment here if this version has fixed your issue.

    Thread Starter databell96


    @virgial Thanks! I’m upload the update now and I’ll let you know how it goes.

    Thanks for your reactivity.

    I’ve test and look like admin don’t received ‘password change’ mail…this is ok.

    But when a user register he still received a mail like this :

    [MyWebsite] Login Details

    Username: UserTest3
    To set your password, visit the following address:
    If you have already set your own password, you may disregard this email and use the password you have already set.

    I don’t want this because user already setup is password (moreover password is not crypted in mail).

    Do you know what is the issue ?

    • This reply was modified 1 year, 1 month ago by neocraft.
    Thread Starter databell96


    Hate to tell you but I’m still getting the password emails…..

Viewing 11 replies - 1 through 11 (of 11 total)
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