Title: Password cannot be reset
Last modified: August 19, 2016

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# Password cannot be reset

 *  [orvilleq](https://wordpress.org/support/users/orvilleq/)
 * (@orvilleq)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/password-cannot-be-reset/)
 * Hi, i forgot the password for my website(Ekusinero.com) which was hosted by Go
   Daddy. When i tried to click the Lost Password and input my email add in the 
   Get Password screen, an error message appear…
 * “The e-mail could not be sent.
    Possible reason: your host may have disabled 
   the mail() function…”
 * Im a newbie and at a lost on how to resolve the error.
 * Please help. Thanks a lot!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [iridiax](https://wordpress.org/support/users/iridiax/)
 * (@iridiax)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/password-cannot-be-reset/#post-1165284)
 * There are other methods here: [http://codex.wordpress.org/Resetting_Your_Password](http://codex.wordpress.org/Resetting_Your_Password)
 *  [itfamilygroup](https://wordpress.org/support/users/itfamilygroup/)
 * (@itfamilygroup)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/password-cannot-be-reset/#post-1165542)
 * <meta http-equiv=”Content-Type” content=”
    Fatal error: Call to undefined function
   bloginfo() in /home/content/i/t/f/itfcadmin1/html/login.php on line 11
 * This is the message that I get when I click on “lost your password” option in
   an attempt to recover my password. Any thoughts or insights?
 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/password-cannot-be-reset/#post-1165543)
 * there is no `login.php` in wordpress – so where is this coming from?
 *  [itfamilygroup](https://wordpress.org/support/users/itfamilygroup/)
 * (@itfamilygroup)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/password-cannot-be-reset/#post-1165552)
 * thanks samboll. i have no clue honestly. i had a programmer working on the site
   and he went rougue on me. as i don’t have an urgency for the site at this time,
   and this was to be a sort of test for the programmer to show his ability with
   WP, I am sort of stuck at the moment and trying to figure this out on my own 
   with out having egg all over my face by my other staff. [dirty laundry comes 
   out] Any idea?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Password cannot be reset’ is closed to new replies.

## Tags

 * [password](https://wordpress.org/support/topic-tag/password/)
 * [password error](https://wordpress.org/support/topic-tag/password-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 4 participants
 * Last reply from: [itfamilygroup](https://wordpress.org/support/users/itfamilygroup/)
 * Last activity: [16 years, 6 months ago](https://wordpress.org/support/topic/password-cannot-be-reset/#post-1165552)
 * Status: not resolved

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