password and user name field is missing

  • Resolved lifeorangegreen

    (@lifeorangegreen)


    4 years, 2 months ago

    i use woocommerce in my site
    sudannly the password and user name field are (gone)
    i removed the check box for :When creating an account, automatically generate an account passwor
    in the (Account and privacy )
    but nothing showing .

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author quadlayers

    (@quadlayers)

    4 years, 2 months ago

    hello @lifeorangegreen

    can you share screenshots with and without plugin activated?

    cheepnis

    (@cheepnis)

    4 years, 1 month ago

    I had to disable this plugin because it also made the password field disappear, yet when the user tries to finish checkout/account creation, they get a “Password is required” error message, but no place to enter it.

    celestinaadams

    (@celestinaadams)

    4 years ago

    I also just ran into this same issue. Noticed the “create password” field was hidden on the checkout page, so new customers are required to create an account, but they can’t. On deactivating the plugin, the field reappeared. I triple checked my settings, and did not find anywhere I had chosen (or could choose) to deactivate that field.

    On inspecting the page with the plugin activated, it looks like it’s being set inline to display: none.

    Plugin Author quadlayers

    (@quadlayers)

    4 years ago

    hello @celestinaadams what is your current version?

    celestinaadams

    (@celestinaadams)

    4 years ago

    4.9.5

    Plugin Author quadlayers

    (@quadlayers)

    4 years ago

    please update to 4.9.7

    kind regards

Viewing 6 replies - 1 through 6 (of 6 total)
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