Title: Passcode when opening the app
Last modified: January 29, 2019

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# Passcode when opening the app

 *  Resolved [spierbouwers](https://wordpress.org/support/users/spierbouwers/)
 * (@spierbouwers)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/passcode-when-opening-the-app/)
 * Hi there,
 * I’m using Keyy and I’m glad with it 🙂
 * Now have this ‘issue’ that I’ve set a passcode when opening the Keyy app. However,
   the passcode screen is not always showing up. After I logged in once, I can keep
   opening the app.
 * Is it possible to enter the password everytime you open the app?
 * Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [aporter](https://wordpress.org/support/users/aporter/)
 * (@aporter)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/passcode-when-opening-the-app/#post-11144057)
 * Hi,
 * Sorry about the delay.
 * What version of Keyy are you on?
 * What operating system and version are you on (iOS, Android)?
 * What device are you using?
 * Best Wishes,
 * Ashley
    -  This reply was modified 7 years, 2 months ago by [aporter](https://wordpress.org/support/users/aporter/).
 *  Thread Starter [spierbouwers](https://wordpress.org/support/users/spierbouwers/)
 * (@spierbouwers)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/passcode-when-opening-the-app/#post-11149187)
 * Hi Ashley,
 * – Key V1.1.16
    – Android 8.1.0 – Huawei mate 20 lite
 *  [aporter](https://wordpress.org/support/users/aporter/)
 * (@aporter)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/passcode-when-opening-the-app/#post-11158189)
 * Hi,
 * Sorry about the delay.
 * Could you please send the log files from the device using the in app option?
 * I’ll then pass this over to the lead Android developer to look into.
 * Best Wishes,
 * Ashley
 *  [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/passcode-when-opening-the-app/#post-11227630)
 * I (I’m not the developer of the Android app, though I do use the Android app)
   think the PIN entry is valid for a number of minutes. Do you get the same thing
   if you, say, leave it for an hour.

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [passcode](https://wordpress.org/support/topic-tag/passcode/)

 * 4 replies
 * 3 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/passcode-when-opening-the-app/#post-11227630)
 * Status: resolved