Title: Pass reset Last modified: August 31, 2016 --- # Pass reset * Resolved [kellerpt](https://wordpress.org/support/users/kellerpt/) * (@kellerpt) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/) * Hello Thank you for a great product! * Found the conflict, when the plugin woocommerce is not working password recovery. Help to fix * [https://wordpress.org/plugins/lifterlms/](https://wordpress.org/plugins/lifterlms/) Viewing 15 replies - 1 through 15 (of 15 total) * [psmolic](https://wordpress.org/support/users/psmolic/) * (@psmolic) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212621) * Hey Kellerpt, * thanks for reporting this, can you please provide more information about conflict? I am having trouble recreating it. * Thanks * Thread Starter [kellerpt](https://wordpress.org/support/users/kellerpt/) * (@kellerpt) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212628) * [http://new.profimarkets.com/account/lost-password/](http://new.profimarkets.com/account/lost-password/) * Better you look after filling in the fields for email, nothing happens * [psmolic](https://wordpress.org/support/users/psmolic/) * (@psmolic) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212659) * Sorry but I can’t recreate any conflict with woocommerce on my test environment. Why do you think that it is connected with woocommerce? * Can you please attach your LifterLMS System Report to provide us with more information? Details on obtaining your system report are available here: [https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/](https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/) * Thanks * Thread Starter [kellerpt](https://wordpress.org/support/users/kellerpt/) * (@kellerpt) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212661) * Disable all plugins, the problem only when the active woocommerce * even changed the site template to default * WordPress Environment * Home URL: [http://new.profimarkets.com](http://new.profimarkets.com) Site URL: [http://new.profimarkets.com](http://new.profimarkets.com) LifterLMS Version: 2.3.0 Wordpress Version: 4.4.2 Wordpress Multisite: – Wordpress Memory Limit: 256 MB Wordpress Debug Mode: – Wordpress Language: ru_RU * Server Environment * Server Info: nginx/1.6.2 PHP Version: 5.6.15 PHP Max Post Size: 8 MB Max Upload Size: 8 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 Default Timezone is UTC: MySQL Version: 5.1.73 GZip: DOMDocument: SoapClient: ✕ fsockopen/cURL: Multibyte String: * Active Plugins * LifterLMS: by Mark Nelson, Thomas Patrick Levy, codeBOX, LLC – 2.3.0 Nav Menu Roles: by Kathy Darling – 1.7.9 RusToLat: by Anton Skorobogatov– 0.3 Woo Checkout Field Editor Pro: by ThemeHiGH – 1.0.9 yandexmoney_wp_woocommerce: by Yandex. Money – 2.3.0 * LifterLMS Settings * Currency: RUB Auto-Advance Lesson: yes Redirect Members to Checkout: yes Display Student Memberships on Account Page: yes Enable Paypal: no Enable Sandbox Mode: no Enable Debug Mode: Enable BuddyPress: no Enable WooCommerce: yes * LifterLMS Pages * Courses:Page not set Memberships:Page not set My Account: My Account Checkout: Checkout * Current Theme * Theme: Impreza Theme Version: 2.9.1 Child Theme: ✕ * Thread Starter [kellerpt](https://wordpress.org/support/users/kellerpt/) * (@kellerpt) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212669) * The problem arises when the implemented setup the woocommerce plugin * when the plugin just installed, everything works fine * Thread Starter [kellerpt](https://wordpress.org/support/users/kellerpt/) * (@kellerpt) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212670) * Found what the problem is, when in the wocommerce settings in Accounts selected is the same page for that account and in the LifterLMS plugin, restore password fails * [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/) * (@thomasplevy) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212671) * [@kellerpt](https://wordpress.org/support/users/kellerpt/), * That makes a lot of sense actually, since LifterLMS adds it’s content to the WooCommerce My Account page (courses, memberships, certificates, and achievements) you can safely disable the LifterLMS My Account page and only use the WooCommerce page. * That should get you resolved, * Thread Starter [kellerpt](https://wordpress.org/support/users/kellerpt/) * (@kellerpt) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212673) * Now it is clear. thank you very much * [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/) * (@thomasplevy) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212679) * Your welcome! * If you’re satisfied please don’t forget to mark this topic as resolve. * Have a great day! * Thread Starter [kellerpt](https://wordpress.org/support/users/kellerpt/) * (@kellerpt) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212683) * ok * I propose to write more in detail about integration with woocommerce not all clear at once * Thread Starter [kellerpt](https://wordpress.org/support/users/kellerpt/) * (@kellerpt) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212685) * I found now another problem * If you disable the account page LifterLms, when you subscribe to any membership does not load the My account page from woocommerce, just a white screen. * If you enable LidterLMS My Account page, then everything works. The main thing that stood on the page the shortcode from woocommerce. * And for some reason when you go to the membership page once a message appears stating that the passwords do not match – [http://prntscr.com/alrd9u](http://prntscr.com/alrd9u) * [psmolic](https://wordpress.org/support/users/psmolic/) * (@psmolic) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212707) * Hey kellerpt, * thanks for reporting it, we will investigate it and do our best to patch it up, can you make it work for you by keeping LifterLMS My Account page enabled? * Thread Starter [kellerpt](https://wordpress.org/support/users/kellerpt/) * (@kellerpt) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212738) * site work on URL: [https://profimarkets.com](https://profimarkets.com) * [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/) * (@thomasplevy) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212739) * [@kellerpt](https://wordpress.org/support/users/kellerpt/) I’m confused is this issue now resolved? It looks to me like you marked it as resolved or possibly your simply posting a new issue on a thread that was already resolved * Thread Starter [kellerpt](https://wordpress.org/support/users/kellerpt/) * (@kellerpt) * [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212740) * So like asked above so I turned the page. I just wrote on what the site is all working now. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Pass reset’ is closed to new replies. * ![](https://ps.w.org/lifterlms/assets/icon.svg?rev=2034507) * [LifterLMS - WP LMS for eLearning, Online Courses, & Quizzes](https://wordpress.org/plugins/lifterlms/) * [Frequently Asked Questions](https://wordpress.org/plugins/lifterlms/#faq) * [Support Threads](https://wordpress.org/support/plugin/lifterlms/) * [Active Topics](https://wordpress.org/support/plugin/lifterlms/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/lifterlms/unresolved/) * [Reviews](https://wordpress.org/support/plugin/lifterlms/reviews/) * 15 replies * 3 participants * Last reply from: [kellerpt](https://wordpress.org/support/users/kellerpt/) * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/pass-reset/#post-7212740) * Status: resolved