Partial refunds duplicated

Resolved

(@miketurner01)

I am having a problem with duplicated refunds on my testing, sandboxed site, using the latest version. I have the debug log of a successful refund, followed by a duplicated one. The first one was a complete refund, and the second one was a partial refund.
At 13:46, I paid £40 using PayPal, order #2734
At 13:49, I refunded £40 successfully
At 13:52, I paid £40 using PayPal, order 2736
At 13:54, I refunded £15
At 13:54, I received a refund email showing £15 refunded
At 13:55, I received a second refund email showing two £15 refunds
Admin showed Refund #2738 – 28 November 2021, 1:54pm -£15.00
and Refund #2737 – 28 November 2021, 1:54 pm by Mike Turner -£15.00
and a net payment of £10.
The system report:-


### WordPress Environment ###

WordPress address (URL): https://test3.mike-turner.uk
Site address (URL): https://test3.mike-turner.uk
WC Version: 5.9.0
REST API Version: ✔ 5.9.0
WC Blocks Version: ✔ 6.1.0
Action Scheduler Version: ✔ 3.3.0
WC Admin Version: ✔ 2.8.0
Log Directory Writable: ✔
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ✔
WP Cron: –
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.41 (Ubuntu)
PHP Version: 7.4.25
PHP Post Max Size: 100 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 8.0.27-0ubuntu0.20.04.1
Max Upload Size: 100 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: mt_
Total Database Size: 22.50MB
Database Data Size: 17.29MB
Database Index Size: 5.21MB
mt_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mt_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mt_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mt_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
mt_woocommerce_order_itemmeta: Data: 0.28MB + Index: 0.30MB + Engine InnoDB
mt_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mt_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mt_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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mt_aiowps_login_activity: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
mt_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mt_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_comments: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
mt_eum_logs: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
mt_frm_fields: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
mt_frm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mt_frm_item_metas: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
mt_frm_items: Data: 0.05MB + Index: 0.08MB + Engine InnoDB
mt_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mt_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_options: Data: 5.02MB + Index: 0.16MB + Engine InnoDB
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mt_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
mt_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mt_sgs_log_events: Data: 0.42MB + Index: 0.00MB + Engine InnoDB
mt_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_stock_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mt_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
mt_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mt_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mt_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
mt_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mt_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mt_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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mt_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
mt_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
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mt_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
mt_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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mt_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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mt_yoast_seo_links: Data: 0.22MB + Index: 0.14MB + Engine InnoDB

### Post Type Counts ###

attachment: 392
cookielawinfo: 25
custom_css: 2
customize_changeset: 40
dflip: 1
frm_form_actions: 5
frm_styles: 1
jetpack_migration: 2
ml-slide: 18
ml-slider: 1
nav_menu_item: 39
page: 49
post: 37
product: 14
product_variation: 54
revision: 716
rl_gallery: 5
shop_order: 237
shop_order_refund: 56
tablepress_table: 15
ufaq: 3
wp_block: 1
wpplugin_don_button: 2
wpplugin_don_order: 4
ywcm_message: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (33) ###

404page - your smart custom 404 error page: by Peter Raschendorfer – 11.3.0
Add From Server: by Dion Hulse – 3.4.5
Astra Bulk Edit: by Brainstorm Force – 1.2.6
Astra Widgets: by Brainstorm Force – 1.2.9
Code Snippets: by Code Snippets Pro – 2.14.2
GDPR Cookie Consent: by WebToffee – 2.0.6
Font Awesome: by Font Awesome – 4.0.4
Formidable Forms: by Strategy11 – 5.0.13.1
Site Kit by Google: by Google – 1.46.0
Jetpack Without Promotions: by required – 1.1.0
Jetpack: by Automattic – 10.3
MetaSlider: by MetaSlider – 3.23.4
PayPal Donations: by Tips and Tricks HQ
Johan Steen – 1.9.7

Redirection: by John Godley – 5.1.3
Responsive Lightbox & Gallery: by dFactory – 2.3.3
SiteGround Security: by SiteGround – 1.1.3
Easy Updates Manager: by Easy Updates Manager Team – 9.0.10
Surbma | WooCommerce Without Marketplace Suggestions: by Surbma – 2.1
SVG Support: by Benbodhi – 2.3.19
TablePress: by Tobias Bäthge – 1.14
Ultimate Addons for Gutenberg: by Brainstorm Force – 1.25.1
Ultimate FAQ - WordPress FAQ and Accordion Plugin: by  – 2.0.25
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.65

User Role Editor: by Vladimir Garagulya – 4.60.2
WooCommerce PayPal Payments: by WooCommerce – 1.6.2
WooCommerce Product Dependencies: by SomewhereWarm – 1.2.7
Stock Manager for WooCommerce: by StoreApps – 2.8.3
WooCommerce: by Automattic – 5.9.0
Yoast SEO: by Team Yoast – 17.6
WP Content Copy Protection & No Right Click: by wp-buy – 3.4.2
WP Mail SMTP: by WPForms – 3.2.1
WP Rollback: by Impress.org – 1.7.1
YITH WooCommerce Cart Messages: by YITH – 1.8.0

### Inactive Plugins (1) ###

SiteGround Optimizer: by SiteGround – 6.0.5

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #429 - /shop/
Basket: #431 - /basket/
Checkout: #433 - /checkout/
My account: #435 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Astra
Version: 3.7.5
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: Yes
Shop country code: GB
PayPal card processing available in country: Yes
Pay Later messaging available in country: Yes
Vault enabled: Yes

### Action Scheduler ###

Complete: 311
Oldest: 2021-10-29 14:35:05 +0100
Newest: 2021-11-28 13:56:11 +0000

Pending: 1
Oldest: 2021-11-29 19:05:07 +0000
Newest: 2021-11-29 19:05:07 +0000

### Status report information ###

Generated at: 2021-11-28 14:11:18 +00:00
<code></code>

and the log shows:-


2021-11-28T13:46:16+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/oauth2/token?grant_type=client_credentials
Response Debug ID: 9a9140b1212a1
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:46:17+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/identity/generate-token
Response Debug ID: 19e5284686b96
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:47:13+00:00 DEBUG POST https://api.sandbox.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"40.00","breakdown":{"item_total":{"currency_code":"GBP","value":"40.00"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"description":"","items":[{"name":"London to Brighton","unit_amount":{"currency_code":"GBP","value":"40.00"},"quantity":1,"description":"","sku":"","category":"DIGITAL_GOODS","tax":{"currency_code":"GBP","value":"0.00"}}],"payee":{"merchant_id":"FZ7FXKKLVVKG8"}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"NO_SHIPPING","landing_page":"LOGIN","locale":"en-GB","brand_name":"Clan Line Testing","return_url":"https:\/\/test3.mike-turner.uk\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/test3.mike-turner.uk\/checkout\/"},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}
Response Debug ID: a3556091c8e28
Response: Array
(
    [code] => 201
    [message] => Created
)

2021-11-28T13:47:14+00:00 DEBUG POST https://api.sandbox.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"40.00","breakdown":{"item_total":{"currency_code":"GBP","value":"40.00"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"description":"","items":[{"name":"London to Brighton","unit_amount":{"currency_code":"GBP","value":"40.00"},"quantity":1,"description":"","sku":"","category":"DIGITAL_GOODS","tax":{"currency_code":"GBP","value":"0.00"}}],"payee":{"merchant_id":"FZ7FXKKLVVKG8"}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"NO_SHIPPING","landing_page":"LOGIN","locale":"en-GB","brand_name":"Clan Line Testing","return_url":"https:\/\/test3.mike-turner.uk\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/test3.mike-turner.uk\/checkout\/"},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}
Response Debug ID: a4661938da69f
Response: Array
(
    [code] => 201
    [message] => Created
)

2021-11-28T13:47:33+00:00 DEBUG  https://api.sandbox.paypal.com/v2/checkout/orders/9LW43386RY8282040
Response Debug ID: e894d1416d813
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:47:44+00:00 DEBUG PATCH https://api.sandbox.paypal.com/v2/checkout/orders/9LW43386RY8282040
Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"GBP","value":"40.00","breakdown":{"item_total":{"currency_code":"GBP","value":"40.00"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"description":"","items":[{"name":"London to Brighton","unit_amount":{"currency_code":"GBP","value":"40.00"},"quantity":1,"description":"","sku":"","category":"DIGITAL_GOODS","tax":{"currency_code":"GBP","value":"0.00"}}],"payee":{"merchant_id":"FZ7FXKKLVVKG8"},"custom_id":"TEST-2734","invoice_id":"TEST-2734"},"path":"\/purchase_units\/@reference_id=='default'"}]
Response Debug ID: 00a7a01792499
Response: Array
(
    [code] => 204
    [message] => No Content
)

2021-11-28T13:47:44+00:00 DEBUG  https://api.sandbox.paypal.com/v2/checkout/orders/9LW43386RY8282040
Response Debug ID: fb704140e8ca1
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:47:47+00:00 DEBUG POST https://api.sandbox.paypal.com/v2/checkout/orders/9LW43386RY8282040/capture
Response Debug ID: d5e1b9ee731e6
Response: Array
(
    [code] => 201
    [message] => Created
)

2021-11-28T13:47:55+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"c4e5f2a0-5051-11ec-aec0-b7a3983117a7","transmission_time":"2021-11-28T13:47:46Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"OznP91VYiHy3kkS546LaxnDBP+fYd6zHChNH2bY927MQeNtqDfTjm2nq8SyeW7JlwiVhcMdjrL4eQmFZ0dO\/sTzST2r\/7xtBvd1ZdqcHtuRC3\/7voJnfUqQNbWs8u8eBjajVQtjny\/yQ9n8GgsLSZ8C3tMzAW\/CxZ2\/LNMri9oeCjbTds4jItcIIl\/HiilrldrJ5Q3ZSlQBeKLNyuAx+Ws89XHSryiMpkAtk5TnlXBkW4GeBhwgeunnolY8bj\/V27AipBDBes55puWWgD+9xos47nvZX7zd4A3NeQ1DFo1oKsPy7er3H5QFWTaIwe\/75laGMUcs8AS\/dH5FHwCO79g==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-177578670T5446458-05N498195F2287048","event_version":"1.0","create_time":"2021-11-28T13:47:43.387Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2021-11-28T13:47:14Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"40.00","breakdown":{"item_total":{"currency_code":"GBP","value":"40.00"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"payee":{"merchant_id":"FZ7FXKKLVVKG8","display_data":{"brand_name":"Clan Line Testing"}},"description":"","items":[{"name":"London to Brighton","unit_amount":{"currency_code":"GBP","value":"40.00"},"tax":{"currency_code":"GBP","value":"0.00"},"quantity":"1","description":"","category":"DIGITAL_GOODS"}]}],"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/9LW43386RY8282040","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/9LW43386RY8282040","rel":"update","method":"PATCH"},{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/9LW43386RY8282040\/capture","rel":"capture","method":"POST"}],"id":"9LW43386RY8282040","intent":"CAPTURE","payer":{"name":{"given_name":"Mike","surname":"Turner"},"email_address":"paypal-user@mike-turner.uk","payer_id":"BUASCMWYR69Y2","address":{"country_code":"GB"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-177578670T5446458-05N498195F2287048","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-177578670T5446458-05N498195F2287048\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: f95a77bce0839
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:47:55+00:00 WARNING No order for webhook event WH-177578670T5446458-05N498195F2287048 was found.
2021-11-28T13:47:55+00:00 INFO Webhook has been handled by CHECKOUT.ORDER.APPROVED
2021-11-28T13:47:55+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"c4e5f2a0-5051-11ec-aec0-b7a3983117a7","transmission_time":"2021-11-28T13:47:46Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"OznP91VYiHy3kkS546LaxnDBP+fYd6zHChNH2bY927MQeNtqDfTjm2nq8SyeW7JlwiVhcMdjrL4eQmFZ0dO\/sTzST2r\/7xtBvd1ZdqcHtuRC3\/7voJnfUqQNbWs8u8eBjajVQtjny\/yQ9n8GgsLSZ8C3tMzAW\/CxZ2\/LNMri9oeCjbTds4jItcIIl\/HiilrldrJ5Q3ZSlQBeKLNyuAx+Ws89XHSryiMpkAtk5TnlXBkW4GeBhwgeunnolY8bj\/V27AipBDBes55puWWgD+9xos47nvZX7zd4A3NeQ1DFo1oKsPy7er3H5QFWTaIwe\/75laGMUcs8AS\/dH5FHwCO79g==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-177578670T5446458-05N498195F2287048","event_version":"1.0","create_time":"2021-11-28T13:47:43.387Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2021-11-28T13:47:14Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"40.00","breakdown":{"item_total":{"currency_code":"GBP","value":"40.00"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"payee":{"merchant_id":"FZ7FXKKLVVKG8","display_data":{"brand_name":"Clan Line Testing"}},"description":"","items":[{"name":"London to Brighton","unit_amount":{"currency_code":"GBP","value":"40.00"},"tax":{"currency_code":"GBP","value":"0.00"},"quantity":"1","description":"","category":"DIGITAL_GOODS"}]}],"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/9LW43386RY8282040","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/9LW43386RY8282040","rel":"update","method":"PATCH"},{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/9LW43386RY8282040\/capture","rel":"capture","method":"POST"}],"id":"9LW43386RY8282040","intent":"CAPTURE","payer":{"name":{"given_name":"Mike","surname":"Turner"},"email_address":"paypal-user@mike-turner.uk","payer_id":"BUASCMWYR69Y2","address":{"country_code":"GB"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-177578670T5446458-05N498195F2287048","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-177578670T5446458-05N498195F2287048\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: cd087ddef11fe
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:48:08+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"c97f77f0-5051-11ec-aec0-b7a3983117a7","transmission_time":"2021-11-28T13:47:54Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"KQH2v\/kezbdESOUqmpI37KXahr4ZjOEpoRlSlYywOQPIGU5RLYEbwmX339mm3TXc7tzRLlBoNTI1D+JQA41xMjqsWjJmwTIXxM1wdVnANe9HkCLfCStQOXriVmiBMCXvgPlUJ8FncWxe7ojRmp16ADqPHiMIvQQe1AcHEewIW0UMUJbwyBgHq0NERuHOcSpAJ\/Dyirudni0ovxZoHVCjE+EpBCuazDvZcmlNH3UGV96+wefBNphuyACUVRtvFziNzrCvYTah1djJZQ8+nPCFC8dLqwiiRZ2REuaqxyYtJVXWcBVH3qvvkdBe22K1qrNIXt8JThpAgfZDfjaERnr5WA==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-6FK29750JV965481K-8T482896L8738725L","event_version":"1.0","create_time":"2021-11-28T13:47:50.525Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for GBP 40.0 GBP","resource":{"amount":{"value":"40.00","currency_code":"GBP"},"seller_protection":{"dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"],"status":"ELIGIBLE"},"supplementary_data":{"related_ids":{"order_id":"9LW43386RY8282040"}},"update_time":"2021-11-28T13:47:46Z","create_time":"2021-11-28T13:47:46Z","final_capture":true,"seller_receivable_breakdown":{"paypal_fee":{"value":"1.56","currency_code":"GBP"},"gross_amount":{"value":"40.00","currency_code":"GBP"},"net_amount":{"value":"38.44","currency_code":"GBP"}},"custom_id":"TEST-2734","invoice_id":"TEST-2734","links":[{"method":"GET","rel":"self","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0FT67842KP347532E"},{"method":"POST","rel":"refund","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0FT67842KP347532E\/refund"},{"method":"GET","rel":"up","href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/9LW43386RY8282040"}],"id":"0FT67842KP347532E","status":"COMPLETED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-6FK29750JV965481K-8T482896L8738725L","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-6FK29750JV965481K-8T482896L8738725L\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 56ad201965e77
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:48:08+00:00 INFO Webhook has been handled by PAYMENT.CAPTURE.COMPLETED
2021-11-28T13:48:08+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"c97f77f0-5051-11ec-aec0-b7a3983117a7","transmission_time":"2021-11-28T13:47:54Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"KQH2v\/kezbdESOUqmpI37KXahr4ZjOEpoRlSlYywOQPIGU5RLYEbwmX339mm3TXc7tzRLlBoNTI1D+JQA41xMjqsWjJmwTIXxM1wdVnANe9HkCLfCStQOXriVmiBMCXvgPlUJ8FncWxe7ojRmp16ADqPHiMIvQQe1AcHEewIW0UMUJbwyBgHq0NERuHOcSpAJ\/Dyirudni0ovxZoHVCjE+EpBCuazDvZcmlNH3UGV96+wefBNphuyACUVRtvFziNzrCvYTah1djJZQ8+nPCFC8dLqwiiRZ2REuaqxyYtJVXWcBVH3qvvkdBe22K1qrNIXt8JThpAgfZDfjaERnr5WA==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-6FK29750JV965481K-8T482896L8738725L","event_version":"1.0","create_time":"2021-11-28T13:47:50.525Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for GBP 40.0 GBP","resource":{"amount":{"value":"40.00","currency_code":"GBP"},"seller_protection":{"dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"],"status":"ELIGIBLE"},"supplementary_data":{"related_ids":{"order_id":"9LW43386RY8282040"}},"update_time":"2021-11-28T13:47:46Z","create_time":"2021-11-28T13:47:46Z","final_capture":true,"seller_receivable_breakdown":{"paypal_fee":{"value":"1.56","currency_code":"GBP"},"gross_amount":{"value":"40.00","currency_code":"GBP"},"net_amount":{"value":"38.44","currency_code":"GBP"}},"custom_id":"TEST-2734","invoice_id":"TEST-2734","links":[{"method":"GET","rel":"self","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0FT67842KP347532E"},{"method":"POST","rel":"refund","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0FT67842KP347532E\/refund"},{"method":"GET","rel":"up","href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/9LW43386RY8282040"}],"id":"0FT67842KP347532E","status":"COMPLETED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-6FK29750JV965481K-8T482896L8738725L","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-6FK29750JV965481K-8T482896L8738725L\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 59cd4ff14fdc2
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:48:09+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/identity/generate-token
Response Debug ID: 26a903994eac3
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:49:44+00:00 DEBUG  https://api.sandbox.paypal.com/v2/checkout/orders/9LW43386RY8282040
Response Debug ID: 65d84c2141f82
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:49:44+00:00 DEBUG Trying to refund/void order 9LW43386RY8282040, payments: {"authorizations":[],"captures":[{"id":"0FT67842KP347532E","status":"COMPLETED","amount":{"currency_code":"GBP","value":"40.00"},"final_capture":true,"seller_protection":{"status":"ELIGIBLE"},"invoice_id":"TEST-2734","custom_id":"TEST-2734"}]}.
2021-11-28T13:49:45+00:00 DEBUG POST https://api.sandbox.paypal.com/v2/payments/captures/0FT67842KP347532E/refund
Request Body: {"invoice_id":"TEST-2734","amount":{"currency_code":"GBP","value":"40.00"}}
Response Debug ID: e28fa0ebb5fed
Response: Array
(
    [code] => 201
    [message] => Created
)

2021-11-28T13:50:17+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"1633da00-5052-11ec-a3a5-91f9caf724f0","transmission_time":"2021-11-28T13:50:03Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"YXIQKm6mUftaETnG2KiZ1FCyH\/iccsDOxQi2ptBfnwq92jwr8Fpt1neP6Xn0T3HQaOa7VYVvy686j0Mxha6Txtu7ZxiA6tzqKeRsBWQd52cElcLVzhfH35u6WdwiLBEUZE\/PR2\/LuwPFpYlmhZWYoR\/q8GRYS6XtR6rN6zJQjTB\/V2lWk3dhhEUh6tZHc4eKoLlN\/xSA5AMmj5L2hlsu8iZu6qswJ5XOSS+XWibba5OvLK8Dxoqjvwe8uGyZgU6eVi1NYPqsgZHAnw4hNfSX4psvyaaKRY9xvmJaQGTZuS9CHjbRRkMGVfqnBUzE5P5Rz1nL0NMPTOuXpUvl5JcL\/w==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-5WT17053BD730862G-97R23686E8767974M","event_version":"1.0","create_time":"2021-11-28T13:49:49.826Z","resource_type":"refund","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.REFUNDED","summary":"A GBP 40.0 GBP capture payment was refunded","resource":{"seller_payable_breakdown":{"total_refunded_amount":{"value":"40.00","currency_code":"GBP"},"paypal_fee":{"value":"0.00","currency_code":"GBP"},"gross_amount":{"value":"40.00","currency_code":"GBP"},"net_amount":{"value":"40.00","currency_code":"GBP"}},"amount":{"value":"40.00","currency_code":"GBP"},"update_time":"2021-11-28T05:49:45-08:00","create_time":"2021-11-28T05:49:45-08:00","custom_id":"TEST-2734","invoice_id":"TEST-2734","links":[{"method":"GET","rel":"self","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/refunds\/4P483027N79187349"},{"method":"GET","rel":"up","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0FT67842KP347532E"}],"id":"4P483027N79187349","status":"COMPLETED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-5WT17053BD730862G-97R23686E8767974M","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-5WT17053BD730862G-97R23686E8767974M\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: ebd6abe20912c
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:50:17+00:00 WARNING Order 2734 could not be refunded
2021-11-28T13:50:17+00:00 INFO Webhook has been handled by PAYMENT.CAPTURE.REFUNDED
2021-11-28T13:50:18+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"1633da00-5052-11ec-a3a5-91f9caf724f0","transmission_time":"2021-11-28T13:50:03Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"YXIQKm6mUftaETnG2KiZ1FCyH\/iccsDOxQi2ptBfnwq92jwr8Fpt1neP6Xn0T3HQaOa7VYVvy686j0Mxha6Txtu7ZxiA6tzqKeRsBWQd52cElcLVzhfH35u6WdwiLBEUZE\/PR2\/LuwPFpYlmhZWYoR\/q8GRYS6XtR6rN6zJQjTB\/V2lWk3dhhEUh6tZHc4eKoLlN\/xSA5AMmj5L2hlsu8iZu6qswJ5XOSS+XWibba5OvLK8Dxoqjvwe8uGyZgU6eVi1NYPqsgZHAnw4hNfSX4psvyaaKRY9xvmJaQGTZuS9CHjbRRkMGVfqnBUzE5P5Rz1nL0NMPTOuXpUvl5JcL\/w==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-5WT17053BD730862G-97R23686E8767974M","event_version":"1.0","create_time":"2021-11-28T13:49:49.826Z","resource_type":"refund","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.REFUNDED","summary":"A GBP 40.0 GBP capture payment was refunded","resource":{"seller_payable_breakdown":{"total_refunded_amount":{"value":"40.00","currency_code":"GBP"},"paypal_fee":{"value":"0.00","currency_code":"GBP"},"gross_amount":{"value":"40.00","currency_code":"GBP"},"net_amount":{"value":"40.00","currency_code":"GBP"}},"amount":{"value":"40.00","currency_code":"GBP"},"update_time":"2021-11-28T05:49:45-08:00","create_time":"2021-11-28T05:49:45-08:00","custom_id":"TEST-2734","invoice_id":"TEST-2734","links":[{"method":"GET","rel":"self","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/refunds\/4P483027N79187349"},{"method":"GET","rel":"up","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0FT67842KP347532E"}],"id":"4P483027N79187349","status":"COMPLETED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-5WT17053BD730862G-97R23686E8767974M","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-5WT17053BD730862G-97R23686E8767974M\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: d2253a91b0330
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:51:34+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/identity/generate-token
Response Debug ID: f64cdfa55aeed
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:52:07+00:00 DEBUG POST https://api.sandbox.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"40.00","breakdown":{"item_total":{"currency_code":"GBP","value":"40.00"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"description":"","items":[{"name":"London to Brighton","unit_amount":{"currency_code":"GBP","value":"40.00"},"quantity":1,"description":"","sku":"","category":"DIGITAL_GOODS","tax":{"currency_code":"GBP","value":"0.00"}}],"payee":{"merchant_id":"FZ7FXKKLVVKG8"}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"NO_SHIPPING","landing_page":"LOGIN","locale":"en-GB","brand_name":"Clan Line Testing","return_url":"https:\/\/test3.mike-turner.uk\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/test3.mike-turner.uk\/checkout\/"},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}
Response Debug ID: ef7664a449152
Response: Array
(
    [code] => 201
    [message] => Created
)

2021-11-28T13:52:08+00:00 DEBUG POST https://api.sandbox.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"40.00","breakdown":{"item_total":{"currency_code":"GBP","value":"40.00"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"description":"","items":[{"name":"London to Brighton","unit_amount":{"currency_code":"GBP","value":"40.00"},"quantity":1,"description":"","sku":"","category":"DIGITAL_GOODS","tax":{"currency_code":"GBP","value":"0.00"}}],"payee":{"merchant_id":"FZ7FXKKLVVKG8"}}],"application_context":{"user_action":"CONTINUE","shipping_preference":"NO_SHIPPING","landing_page":"LOGIN","locale":"en-GB","brand_name":"Clan Line Testing","return_url":"https:\/\/test3.mike-turner.uk\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/test3.mike-turner.uk\/checkout\/"},"payment_method":{"payee_preferred":"UNRESTRICTED","payer_selected":"PAYPAL"}}
Response Debug ID: cf94caf2ae3ab
Response: Array
(
    [code] => 201
    [message] => Created
)

2021-11-28T13:52:32+00:00 DEBUG  https://api.sandbox.paypal.com/v2/checkout/orders/1R7651403G3379027
Response Debug ID: bfe6a2446a1f3
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:52:46+00:00 DEBUG PATCH https://api.sandbox.paypal.com/v2/checkout/orders/1R7651403G3379027
Request Body: [{"op":"replace","value":{"reference_id":"default","amount":{"currency_code":"GBP","value":"40.00","breakdown":{"item_total":{"currency_code":"GBP","value":"40.00"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"description":"","items":[{"name":"London to Brighton","unit_amount":{"currency_code":"GBP","value":"40.00"},"quantity":1,"description":"","sku":"","category":"DIGITAL_GOODS","tax":{"currency_code":"GBP","value":"0.00"}}],"payee":{"merchant_id":"FZ7FXKKLVVKG8"},"custom_id":"TEST-2736","invoice_id":"TEST-2736"},"path":"\/purchase_units\/@reference_id=='default'"}]
Response Debug ID: 49cde36bb7de0
Response: Array
(
    [code] => 204
    [message] => No Content
)

2021-11-28T13:52:47+00:00 DEBUG  https://api.sandbox.paypal.com/v2/checkout/orders/1R7651403G3379027
Response Debug ID: 10b91017faf45
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:52:49+00:00 DEBUG POST https://api.sandbox.paypal.com/v2/checkout/orders/1R7651403G3379027/capture
Response Debug ID: eaf718ac45bf5
Response: Array
(
    [code] => 201
    [message] => Created
)

2021-11-28T13:53:19+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/identity/generate-token
Response Debug ID: fce094c8098d4
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:53:19+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"81b006a0-5052-11ec-8278-fdd36ae9af94","transmission_time":"2021-11-28T13:53:03Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"WwGwcF6tRTJvbJ7hUaQOFEwTfUoUywfh6mGS5x+e+BERqzKDb4ew6OI+giRlko7e3xwSFd89JEeYllYOVpq1\/KztL3qrwk\/XZ0fKwRgQE5e3t\/WfZjIj7YbKyKqzg4AsX4jBKO3Afnzn1boj2yOb\/+7NYkPsirNhONOoLq\/4JvS9WF5lfqFhDi584oqrOB2ABCJbllwLMzoW+nXeWa8Dxt5rlg7jik1SBgNgCFXD9XsNwVWDMxg0CrFmjoXktJ4xj2oqG5UYWWy3CE5X9Pz1\/zpQro64AQUmFoVuM\/QSAYkgI9ZM6SI7oFqXW8\/U0GU\/GftfFwN9oa8K8TPT7qvVoQ==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-0VE492065S2658909-64U947544Y361033M","event_version":"1.0","create_time":"2021-11-28T13:52:53.355Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for GBP 40.0 GBP","resource":{"amount":{"value":"40.00","currency_code":"GBP"},"seller_protection":{"dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"],"status":"ELIGIBLE"},"supplementary_data":{"related_ids":{"order_id":"1R7651403G3379027"}},"update_time":"2021-11-28T13:52:48Z","create_time":"2021-11-28T13:52:48Z","final_capture":true,"seller_receivable_breakdown":{"paypal_fee":{"value":"1.56","currency_code":"GBP"},"gross_amount":{"value":"40.00","currency_code":"GBP"},"net_amount":{"value":"38.44","currency_code":"GBP"}},"custom_id":"TEST-2736","invoice_id":"TEST-2736","links":[{"method":"GET","rel":"self","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0E8926075K574362F"},{"method":"POST","rel":"refund","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0E8926075K574362F\/refund"},{"method":"GET","rel":"up","href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/1R7651403G3379027"}],"id":"0E8926075K574362F","status":"COMPLETED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-0VE492065S2658909-64U947544Y361033M","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-0VE492065S2658909-64U947544Y361033M\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 4e05134dda5c1
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:53:19+00:00 INFO Webhook has been handled by PAYMENT.CAPTURE.COMPLETED
2021-11-28T13:53:19+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"818748f0-5052-11ec-a903-4dcfdb7f1329","transmission_time":"2021-11-28T13:53:03Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"LLlMgTWmcIGtGMYceUNoI7snrorswqD4Rjn3FA8mA9Z5V7tJ9nKlCownWHYHqCqwMkarMVhUg\/PlTGrCR18Efm\/GaSzJ1oAqBYyTZ5tkeX3ImjgyMJQ2mynyujIDi+BfEYgU+9qa8PepVMMWaRJun5CazEkd\/ujtkvY3TsqgL6x+aq74Sb\/drYXH7f0QU1jtAYsJfRv\/qW8I8f\/s5YTl9IdHtuXS6LUeUuQe7XoaUo7Tha0BvQesWEKopbPmOd0Bvaj2nJtv3qwc659C8+SZ3XEwsNoaQfXPLX7Kw47YOqlcTxN7n+BzEg5273LKGigMKX49Y7nrdWQYCK94mgy4Tw==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-0GP51500YM872230B-7PL18738MV0208104","event_version":"1.0","create_time":"2021-11-28T13:52:36.484Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2021-11-28T13:52:07Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"40.00","breakdown":{"item_total":{"currency_code":"GBP","value":"40.00"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"payee":{"merchant_id":"FZ7FXKKLVVKG8","display_data":{"brand_name":"Clan Line Testing"}},"description":"","items":[{"name":"London to Brighton","unit_amount":{"currency_code":"GBP","value":"40.00"},"tax":{"currency_code":"GBP","value":"0.00"},"quantity":"1","description":"","category":"DIGITAL_GOODS"}]}],"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/1R7651403G3379027","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/1R7651403G3379027","rel":"update","method":"PATCH"},{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/1R7651403G3379027\/capture","rel":"capture","method":"POST"}],"id":"1R7651403G3379027","intent":"CAPTURE","payer":{"name":{"given_name":"Mike","surname":"Turner"},"email_address":"paypal-user@mike-turner.uk","payer_id":"BUASCMWYR69Y2","address":{"country_code":"GB"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-0GP51500YM872230B-7PL18738MV0208104","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-0GP51500YM872230B-7PL18738MV0208104\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 30aebe32d84c
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:53:19+00:00 WARNING No order for webhook event WH-0GP51500YM872230B-7PL18738MV0208104 was found.
2021-11-28T13:53:19+00:00 INFO Webhook has been handled by CHECKOUT.ORDER.APPROVED
2021-11-28T13:53:20+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"818748f0-5052-11ec-a903-4dcfdb7f1329","transmission_time":"2021-11-28T13:53:03Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"LLlMgTWmcIGtGMYceUNoI7snrorswqD4Rjn3FA8mA9Z5V7tJ9nKlCownWHYHqCqwMkarMVhUg\/PlTGrCR18Efm\/GaSzJ1oAqBYyTZ5tkeX3ImjgyMJQ2mynyujIDi+BfEYgU+9qa8PepVMMWaRJun5CazEkd\/ujtkvY3TsqgL6x+aq74Sb\/drYXH7f0QU1jtAYsJfRv\/qW8I8f\/s5YTl9IdHtuXS6LUeUuQe7XoaUo7Tha0BvQesWEKopbPmOd0Bvaj2nJtv3qwc659C8+SZ3XEwsNoaQfXPLX7Kw47YOqlcTxN7n+BzEg5273LKGigMKX49Y7nrdWQYCK94mgy4Tw==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-0GP51500YM872230B-7PL18738MV0208104","event_version":"1.0","create_time":"2021-11-28T13:52:36.484Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2021-11-28T13:52:07Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"40.00","breakdown":{"item_total":{"currency_code":"GBP","value":"40.00"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"payee":{"merchant_id":"FZ7FXKKLVVKG8","display_data":{"brand_name":"Clan Line Testing"}},"description":"","items":[{"name":"London to Brighton","unit_amount":{"currency_code":"GBP","value":"40.00"},"tax":{"currency_code":"GBP","value":"0.00"},"quantity":"1","description":"","category":"DIGITAL_GOODS"}]}],"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/1R7651403G3379027","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/1R7651403G3379027","rel":"update","method":"PATCH"},{"href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/1R7651403G3379027\/capture","rel":"capture","method":"POST"}],"id":"1R7651403G3379027","intent":"CAPTURE","payer":{"name":{"given_name":"Mike","surname":"Turner"},"email_address":"paypal-user@mike-turner.uk","payer_id":"BUASCMWYR69Y2","address":{"country_code":"GB"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-0GP51500YM872230B-7PL18738MV0208104","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-0GP51500YM872230B-7PL18738MV0208104\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 55051e916650e
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:53:20+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"81b006a0-5052-11ec-8278-fdd36ae9af94","transmission_time":"2021-11-28T13:53:03Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"WwGwcF6tRTJvbJ7hUaQOFEwTfUoUywfh6mGS5x+e+BERqzKDb4ew6OI+giRlko7e3xwSFd89JEeYllYOVpq1\/KztL3qrwk\/XZ0fKwRgQE5e3t\/WfZjIj7YbKyKqzg4AsX4jBKO3Afnzn1boj2yOb\/+7NYkPsirNhONOoLq\/4JvS9WF5lfqFhDi584oqrOB2ABCJbllwLMzoW+nXeWa8Dxt5rlg7jik1SBgNgCFXD9XsNwVWDMxg0CrFmjoXktJ4xj2oqG5UYWWy3CE5X9Pz1\/zpQro64AQUmFoVuM\/QSAYkgI9ZM6SI7oFqXW8\/U0GU\/GftfFwN9oa8K8TPT7qvVoQ==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-0VE492065S2658909-64U947544Y361033M","event_version":"1.0","create_time":"2021-11-28T13:52:53.355Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for GBP 40.0 GBP","resource":{"amount":{"value":"40.00","currency_code":"GBP"},"seller_protection":{"dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"],"status":"ELIGIBLE"},"supplementary_data":{"related_ids":{"order_id":"1R7651403G3379027"}},"update_time":"2021-11-28T13:52:48Z","create_time":"2021-11-28T13:52:48Z","final_capture":true,"seller_receivable_breakdown":{"paypal_fee":{"value":"1.56","currency_code":"GBP"},"gross_amount":{"value":"40.00","currency_code":"GBP"},"net_amount":{"value":"38.44","currency_code":"GBP"}},"custom_id":"TEST-2736","invoice_id":"TEST-2736","links":[{"method":"GET","rel":"self","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0E8926075K574362F"},{"method":"POST","rel":"refund","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0E8926075K574362F\/refund"},{"method":"GET","rel":"up","href":"https:\/\/api.sandbox.paypal.com\/v2\/checkout\/orders\/1R7651403G3379027"}],"id":"0E8926075K574362F","status":"COMPLETED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-0VE492065S2658909-64U947544Y361033M","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-0VE492065S2658909-64U947544Y361033M\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: eb20745feff9c
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:54:31+00:00 DEBUG  https://api.sandbox.paypal.com/v2/checkout/orders/1R7651403G3379027
Response Debug ID: 76ca3c237a251
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:54:31+00:00 DEBUG Trying to refund/void order 1R7651403G3379027, payments: {"authorizations":[],"captures":[{"id":"0E8926075K574362F","status":"COMPLETED","amount":{"currency_code":"GBP","value":"40.00"},"final_capture":true,"seller_protection":{"status":"ELIGIBLE"},"invoice_id":"TEST-2736","custom_id":"TEST-2736"}]}.
2021-11-28T13:54:32+00:00 DEBUG POST https://api.sandbox.paypal.com/v2/payments/captures/0E8926075K574362F/refund
Request Body: {"invoice_id":"TEST-2736","amount":{"currency_code":"GBP","value":"15.00"}}
Response Debug ID: de8b1f8fa4bf1
Response: Array
(
    [code] => 201
    [message] => Created
)

2021-11-28T13:54:58+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"bc1dc250-5052-11ec-939e-edb49e359949","transmission_time":"2021-11-28T13:54:41Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"dg3ss9rcpNtxEJGKesnFvAIWtU3AwvklBw9t\/zQ88OHQ\/Q0I8mdTr+aBoWWDE2bYd4vEmaHG0qM897tSOjPDVmc6wSkx+1+lSl5gg0DDgiKr3WVuj0biPZB+1Cp2ZuDt4DzbujhjgywyKjKjRBEvdKSqIAjqrpiv31jk\/QfIhRPwDARTZMIc\/GYILum7fnS38yxExpsNJ\/MemDYjt8+c+L4obsj7qR0IvTAGnmYVquKIFc28zcOJwqhA2DTQ6CiTr4yc2TL4e3Yj94GLezGx6rsRs7S5jYoGNYhMcKmNhvsutsroZT0t\/JrpTy2SRzTqzF9WZ5JMCS3eXDXejemAAw==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-2FW9584106460302M-3AX5211151889103H","event_version":"1.0","create_time":"2021-11-28T13:54:37.256Z","resource_type":"refund","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.REFUNDED","summary":"A GBP 15.0 GBP capture payment was refunded","resource":{"seller_payable_breakdown":{"total_refunded_amount":{"value":"15.00","currency_code":"GBP"},"paypal_fee":{"value":"0.00","currency_code":"GBP"},"gross_amount":{"value":"15.00","currency_code":"GBP"},"net_amount":{"value":"15.00","currency_code":"GBP"}},"amount":{"value":"15.00","currency_code":"GBP"},"update_time":"2021-11-28T05:54:32-08:00","create_time":"2021-11-28T05:54:32-08:00","custom_id":"TEST-2736","invoice_id":"TEST-2736","links":[{"method":"GET","rel":"self","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/refunds\/3YS05612C57446701"},{"method":"GET","rel":"up","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0E8926075K574362F"}],"id":"3YS05612C57446701","status":"COMPLETED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-2FW9584106460302M-3AX5211151889103H","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-2FW9584106460302M-3AX5211151889103H\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 28cd84ba5e16
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:55:10+00:00 INFO Order 2736 has been refunded with 15.00 through PayPal
2021-11-28T13:55:10+00:00 INFO Webhook has been handled by PAYMENT.CAPTURE.REFUNDED
2021-11-28T13:55:10+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"bc1dc250-5052-11ec-939e-edb49e359949","transmission_time":"2021-11-28T13:54:41Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"dg3ss9rcpNtxEJGKesnFvAIWtU3AwvklBw9t\/zQ88OHQ\/Q0I8mdTr+aBoWWDE2bYd4vEmaHG0qM897tSOjPDVmc6wSkx+1+lSl5gg0DDgiKr3WVuj0biPZB+1Cp2ZuDt4DzbujhjgywyKjKjRBEvdKSqIAjqrpiv31jk\/QfIhRPwDARTZMIc\/GYILum7fnS38yxExpsNJ\/MemDYjt8+c+L4obsj7qR0IvTAGnmYVquKIFc28zcOJwqhA2DTQ6CiTr4yc2TL4e3Yj94GLezGx6rsRs7S5jYoGNYhMcKmNhvsutsroZT0t\/JrpTy2SRzTqzF9WZ5JMCS3eXDXejemAAw==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-2FW9584106460302M-3AX5211151889103H","event_version":"1.0","create_time":"2021-11-28T13:54:37.256Z","resource_type":"refund","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.REFUNDED","summary":"A GBP 15.0 GBP capture payment was refunded","resource":{"seller_payable_breakdown":{"total_refunded_amount":{"value":"15.00","currency_code":"GBP"},"paypal_fee":{"value":"0.00","currency_code":"GBP"},"gross_amount":{"value":"15.00","currency_code":"GBP"},"net_amount":{"value":"15.00","currency_code":"GBP"}},"amount":{"value":"15.00","currency_code":"GBP"},"update_time":"2021-11-28T05:54:32-08:00","create_time":"2021-11-28T05:54:32-08:00","custom_id":"TEST-2736","invoice_id":"TEST-2736","links":[{"method":"GET","rel":"self","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/refunds\/3YS05612C57446701"},{"method":"GET","rel":"up","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0E8926075K574362F"}],"id":"3YS05612C57446701","status":"COMPLETED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-2FW9584106460302M-3AX5211151889103H","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-2FW9584106460302M-3AX5211151889103H\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: d64dddb66ac00
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:55:56+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"bc1dc250-5052-11ec-939e-edb49e359949","transmission_time":"2021-11-28T13:54:41Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"dg3ss9rcpNtxEJGKesnFvAIWtU3AwvklBw9t\/zQ88OHQ\/Q0I8mdTr+aBoWWDE2bYd4vEmaHG0qM897tSOjPDVmc6wSkx+1+lSl5gg0DDgiKr3WVuj0biPZB+1Cp2ZuDt4DzbujhjgywyKjKjRBEvdKSqIAjqrpiv31jk\/QfIhRPwDARTZMIc\/GYILum7fnS38yxExpsNJ\/MemDYjt8+c+L4obsj7qR0IvTAGnmYVquKIFc28zcOJwqhA2DTQ6CiTr4yc2TL4e3Yj94GLezGx6rsRs7S5jYoGNYhMcKmNhvsutsroZT0t\/JrpTy2SRzTqzF9WZ5JMCS3eXDXejemAAw==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-2FW9584106460302M-3AX5211151889103H","event_version":"1.0","create_time":"2021-11-28T13:54:37.256Z","resource_type":"refund","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.REFUNDED","summary":"A GBP 15.0 GBP capture payment was refunded","resource":{"seller_payable_breakdown":{"total_refunded_amount":{"value":"15.00","currency_code":"GBP"},"paypal_fee":{"value":"0.00","currency_code":"GBP"},"gross_amount":{"value":"15.00","currency_code":"GBP"},"net_amount":{"value":"15.00","currency_code":"GBP"}},"amount":{"value":"15.00","currency_code":"GBP"},"update_time":"2021-11-28T05:54:32-08:00","create_time":"2021-11-28T05:54:32-08:00","custom_id":"TEST-2736","invoice_id":"TEST-2736","links":[{"method":"GET","rel":"self","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/refunds\/3YS05612C57446701"},{"method":"GET","rel":"up","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0E8926075K574362F"}],"id":"3YS05612C57446701","status":"COMPLETED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-2FW9584106460302M-3AX5211151889103H","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-2FW9584106460302M-3AX5211151889103H\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 2693c7111dea2
Response: Array
(
    [code] => 200
    [message] => OK
)

2021-11-28T13:55:56+00:00 WARNING Order 2736 could not be refunded
2021-11-28T13:55:56+00:00 INFO Webhook has been handled by PAYMENT.CAPTURE.REFUNDED
2021-11-28T13:55:56+00:00 DEBUG POST https://api.sandbox.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"bc1dc250-5052-11ec-939e-edb49e359949","transmission_time":"2021-11-28T13:54:41Z","cert_url":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-7a8abba8","auth_algo":"SHA256withRSA","transmission_sig":"dg3ss9rcpNtxEJGKesnFvAIWtU3AwvklBw9t\/zQ88OHQ\/Q0I8mdTr+aBoWWDE2bYd4vEmaHG0qM897tSOjPDVmc6wSkx+1+lSl5gg0DDgiKr3WVuj0biPZB+1Cp2ZuDt4DzbujhjgywyKjKjRBEvdKSqIAjqrpiv31jk\/QfIhRPwDARTZMIc\/GYILum7fnS38yxExpsNJ\/MemDYjt8+c+L4obsj7qR0IvTAGnmYVquKIFc28zcOJwqhA2DTQ6CiTr4yc2TL4e3Yj94GLezGx6rsRs7S5jYoGNYhMcKmNhvsutsroZT0t\/JrpTy2SRzTqzF9WZ5JMCS3eXDXejemAAw==","webhook_id":"6P5957992C523153Y","webhook_event":{"id":"WH-2FW9584106460302M-3AX5211151889103H","event_version":"1.0","create_time":"2021-11-28T13:54:37.256Z","resource_type":"refund","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.REFUNDED","summary":"A GBP 15.0 GBP capture payment was refunded","resource":{"seller_payable_breakdown":{"total_refunded_amount":{"value":"15.00","currency_code":"GBP"},"paypal_fee":{"value":"0.00","currency_code":"GBP"},"gross_amount":{"value":"15.00","currency_code":"GBP"},"net_amount":{"value":"15.00","currency_code":"GBP"}},"amount":{"value":"15.00","currency_code":"GBP"},"update_time":"2021-11-28T05:54:32-08:00","create_time":"2021-11-28T05:54:32-08:00","custom_id":"TEST-2736","invoice_id":"TEST-2736","links":[{"method":"GET","rel":"self","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/refunds\/3YS05612C57446701"},{"method":"GET","rel":"up","href":"https:\/\/api.sandbox.paypal.com\/v2\/payments\/captures\/0E8926075K574362F"}],"id":"3YS05612C57446701","status":"COMPLETED"},"links":[{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-2FW9584106460302M-3AX5211151889103H","rel":"self","method":"GET"},{"href":"https:\/\/api.sandbox.paypal.com\/v1\/notifications\/webhooks-events\/WH-2FW9584106460302M-3AX5211151889103H\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 52267ff9ed9c6
Response: Array
(
    [code] => 200
    [message] => OK
)

This topic was modified 2 years, 4 months ago by Steven Stern (sterndata).
This topic was modified 2 years, 4 months ago by Steven Stern (sterndata).

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Support Syde Joost
(@joostvandevijver)

2 years, 4 months ago

Hello @miketurner01

thank you for reaching out to us, we would like to further investigate this issue. For clarity, can you confirm or correct these statements of the issue you are facing:
1) Only the email notification is duplicated.
2) The refunds are done correctly.
3) this only happens with PayPal payments, not when using Card Processing.

Please let me know your response to these statements, so we can continue our investigation.

Kind regards,
Joost

Thread Starter miketurner01
(@miketurner01)

2 years, 4 months ago

Thank you, Joost.
I must point out that this does not happen every time, but I haven’t, yet, found a pattern. Also, I have no proof that it only affects partial refunds.
In answer to your questions:-
1)The email is duplicated, as is the refund entry on the order in WooCommerce Admin, but the PayPal account entry is not duplicated.
2)The Sandbox PayPal account indicates that the refunds are done correctly.
3)It also happens when using Card Processing, but I can’t check that the refund only occurs once.
If you want any more information, then please ask.
Mike.

Plugin Support Syde Joost
(@joostvandevijver)

2 years, 4 months ago

Hello @miketurner01

Thank you for providing these answers. I have created a bug for our developers to review and linked this thread to it. Since it is not affecting payments, but only notifications I am not sure how high the priority will be and if it will be pickup up soon.

If you think of any other details that can help us identify the cause of this issue, please don’t hesitate to let us know. We might also contact you to check details or even test some ideas with you.

It might still be an idea to deactivate all other plugins and replace your theme (temporarily) to make sure this is not caused by a conflict. If you choose to do so, please let us know the outcome of this test.

Kind regards,
Joost

Thread Starter miketurner01
(@miketurner01)

2 years, 4 months ago

Hello Joost.

Just to be sure, I followed your advice, and deactivated all plugins, except WooCommerce and this one, and went back to the Twenty Twenty-One theme. I still had the problem.

I am quite happy to be contacted by your people, if you want any more information, or any tests.

In he meantime, I’ll keep investigating, and let you know if I discover anything that might be useful.

Mike.

Plugin Support Syde Joost
(@joostvandevijver)

2 years, 4 months ago

Thank you @miketurner01
(adding our internal reference for this case: PCP-440)
bastianw
(@bastianw)

2 years ago
Hi @joostvandevijver ,

is there any update yet? We are facing the problem since 4 month now…
Please also see the issue on github:
https://github.com/woocommerce/woocommerce-paypal-payments/issues/522

We do a part refund of one item, paypal sends the money back but there are two refunds in woocommerce…

Thanks and kind regards,
Bastian
- This reply was modified 2 years ago by bastianw.
Plugin Support Syde Joost
(@joostvandevijver)

2 years ago

Hello @bastianw

The bug has been selected for development and a GitHub case has been created, however, we have found that some users are having the same issue with other Payment plugins, so the issue might be caused by WooCommerce. The main problem is that there is no clear way to reproduce in our own environments yet. We have asked our developers to take another look and see if they can identify where this is being caused.

If you want to follow the GitHub issue, you can find it here:
https://github.com/woocommerce/woocommerce-paypal-payments/issues/522

At this moment there is not much more I can share with you regarding this case.

Kind regards,
Joost

Thread Starter miketurner01
(@miketurner01)

2 years ago

I can reproduce this problem at will quite easily. The important thing is that the refund has to be less than half of the total, otherwise the refund is rejected. I have even managed to get it to generate two extra refunds if the requested refund is less than a third of the total.

As I said (a lot) earlier, I am quite happy to be of any help that I can.

Thread Starter miketurner01
(@miketurner01)

1 year, 10 months ago

This appears to have been cured with 1.8.1.

Thank you.

Plugin Support Syde Joost
(@joostvandevijver)

1 year, 10 months ago

Hello @miketurner01

thank you for letting us know, we appreciate it.
Don’t hesitate to open a new thread if you still see issues regarding this or have any other questions for us.

Kind regards,
Joost

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