Support » How-To and Troubleshooting » [Resolved] Parent theme is missing error
4 years, 3 months ago
The parent theme is missing. Please install the “custom-community\” parent theme.
That’s the error I get. I have this on two sites that I’m using Custom Community on (http://shoproostertails.com & http://busybeetrader.com). I have Custom Community installed and it is named custom-community.
If you posted the actual error message, there is a backslash that shouldn’t be there at the end of the parent theme name.
check the directory name of the parent theme. It should be custom-community (looking at the error you gave).
The backslash (\) is not something I typed in. I don’t know why it is looking for it with a \. In the child theme style.css I have custom-community with no \.
It might help if you posted the lines of your style.css that refer to the parent theme. Be sure to enclose them in backticks.
Here’s the style.css
Theme Name: custom-community-child
Theme URI: http://shoproostertails.com/
Description: Child Theme for Custom Community
Author URI: http://shoproostertails.com/
Like you, I don’t see anything wrong with that.
Does ‘Custom Community’ show up in the Admin->Themes page?
I figured it out. It was my Text Editor on my Mac. It was using Rich Text format instead of Plain Text.
Glad you got it.