Support » Fixing WordPress » Cannot access admin backend

Viewing 15 replies - 1 through 15 (of 34 total)
  • lifeshell19@gmail.com

    (@lifeshell19gmailcom)

    You can reset the password from the DB itself.

    Not a big problem so do not panic.

    Thanks

    Timothy Jacobs

    (@timothyblynjacobs)

    That only appears after you click the login button, correct?

    Andy Woggle

    (@andy-woggle)

    Yep

    Timothy Jacobs

    (@timothyblynjacobs)

    Contact your host. This issue has appeared before. In the meantime try going directly to the login page.

    Andy Woggle

    (@andy-woggle)

    Thats the page that as soon as I put in my details, the error message comes up.

    Just a thought, I installed Members plug in to try something that didn’t work.The last thing I did was de-activate it. Could this be it? I can’t access the Editor page either

    Panic 🙁

    Timothy Jacobs

    (@timothyblynjacobs)

    Right, but did you try logging in again, from previous posts it seemed to be a problem when having a url in the url.

    The editor page is inside the wordpress admin area, are you able to access other pages in the wordpress admin area.

    Andy Woggle

    (@andy-woggle)

    No.Both editor or admin login is leading me to this-

    An appropriate representation of the requested resource /X2Y/wp-login.php could not be found on this server. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request

    Andy Woggle

    (@andy-woggle)

    Is it worth me changing the password in the DB? I’ve got instructions in front of me although they are not written in very good english!!

    Thanks for your help. I really am panicking currently

    Timothy Jacobs

    (@timothyblynjacobs)

    Oh, you mean an editor account. I see. Did you try logging in at the direct url above?

    Andy Woggle

    (@andy-woggle)

    Yes.Both lead to 404 (or whatever error report that is!!)

    Andy Woggle

    (@andy-woggle)

    Get the same report when I try to ask for a new password too

    Timothy Jacobs

    (@timothyblynjacobs)

    Contact your host.

    lifeshell19@gmail.com

    (@lifeshell19gmailcom)

    enable errors and check what certain error do you have.

    Host has nothing to do with it

    Andy Woggle

    (@andy-woggle)

    Yep, looks like it’s my hosting after all. Just tried accessing mine that’s not in a sub and thats doing the same thing.

    Thanks for your help. I’ll mark this as resolved when I’ve got it sorted.

    A

    Andy Woggle

    (@andy-woggle)

    Joy. My host is not responding. This is more than worrying. I cannot access ANY of my install’s back-ends.

    Really quite stressed

Viewing 15 replies - 1 through 15 (of 34 total)
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