Support » Plugin: InfiniteWP Client » panel reporting 1.8.2 available but I can’t update

  • Resolved byronyasgur

    (@byronyasgur)


    The panel is reporting 1.8.2 is available for some of my sites but I can’t update and the version here is 1.8.1. Is there a 1.8.2 version and where can I get it? I have tried clearing cache, reloading the sites, even tried removing the plugin and site and re adding but it always comes back to the same thing.

    see screenshot => https://ibb.co/nNcc1J

    • This topic was modified 2 years, 6 months ago by byronyasgur.
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  • Plugin Author infinitewp

    (@infinitewp)

    Hi,

    I appreciate you for taking the time to write to us with the screenshot. I would be glad to assist you further in getting this resolved.

    We have more than 500,000 sites using our software, and a small mistake can break connections between servers.
    That’s why we keep the current stable version which is secure and try the other release in waves (releasing to a bunch of users) to make sure it’s not breaking anything.
    Once we made sure that our released version is bug-free, we will push the IWP client update to the plugin repository.

    Now, please follow the instructions below and update the IWP Client Plugin to the latest version on all your sites.

    Go to Plugins install page
    Select All Websites you have
    Check the two options are marked on the image
    Use this URL https://s3.amazonaws.com/iwp-client/iwp-client_v1.8.3.zip
    Click install button

    Note: You can follow the same procedure in future by only changing the version number.

    Thanks – it would be great to see this info in the knowledgebse unless I missed it

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