Title: Paid version not working
Last modified: August 24, 2016

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# Paid version not working

 *  [d311boy](https://wordpress.org/support/users/d311boy/)
 * (@d311boy)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/paid-version-not-working/)
 * Hi
 * I was using your free version and decided to purchase the paid ‘pro’ version,
   I uninstalled the free version and deleted the file, then uploaded and install
   the ‘google-map-wp-personal.zip’ file, which installed fine, but when I try to
   use any of the pro features I get a message appear on screen stating: Custom 
   icons are disabled in free version. If you need those functionalities, you need
   to buy the commercial version….which I have.
 * Can you let me know what I need to do to get the pro version I have paid for 
   working correctly please.
 * Many thanks
 * [https://wordpress.org/plugins/google-map-wp/](https://wordpress.org/plugins/google-map-wp/)

Viewing 1 replies (of 1 total)

 *  [support-huge-it](https://wordpress.org/support/users/support-huge-it/)
 * (@support-huge-it)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/paid-version-not-working/#post-6069386)
 * Dear user, please try to clean cache files. press (ctrl+f5) if that won’t help,
   then just delete and install the plugin again

Viewing 1 replies (of 1 total)

The topic ‘Paid version not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/google-map-wp_edf3e6.svg)
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 * 1 reply
 * 2 participants
 * Last reply from: [support-huge-it](https://wordpress.org/support/users/support-huge-it/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/paid-version-not-working/#post-6069386)
 * Status: not resolved