Support » Fixing WordPress » Paid to have wordpress site built, can't login, can't contact developer

Viewing 9 replies - 1 through 9 (of 9 total)
  • esmi

    (@esmi)

    Forum Moderator

    Thanks – It seems all of these options require you to know the admin username or admin password?

    Is there a way I can verify myself to wordpress, and have them supply me with the password

    catacaustic

    (@catacaustic)

    very awesome

    When you build using the wordpress.org software, it’s completly your own system, and only you (or the original developer in your case) has any access to it. Unfortunately no one here can look into your site because no one else knows where it is or has any sort of access to it at all.

    You will need some sort of username/password to access anything. If the developer has set up your domain name and hosting there’s a chance that you’d have gotten these details sent to you when the hosting was started? If that’s the case you can use those to get into the websites hosting control panel. If not then you’ll be left with only the WordPress logins, which you’ve already said that you don’t have.

    It’s unfortunate, but unless you have some way of accessing the system, the only person that can help you is the original developer. I hope that your father didn’t spend too much money on that site.

    You can contact your host as well. Ask your father who he pays a bill to every month (godaddy, hostgator, bluehost, etc). You can call them and they will help you through the steps of resetting your password.

    catacaustic

    (@catacaustic)

    very awesome

    Sorry leejosepho, but…

    And now with the correct domain. 🙂

    http://whois.domaintools.com/private-capital-solutions.com

    Cool, and I thank you! My vision is very poor and I was not sure…

    Moderator Mark Ratledge

    (@songdogtech)

    Forum Moderator

    @rpkirlin: said:

    Also, do I need to figure out what server this is hosted on, and the login information for that as well?

    You’re hosted at GoDaddy and the domain is a private registration through GoDaddy. Might have some luck contacting GoDaddy, but only if you’re paying for the hosting.

    esmi

    (@esmi)

    Forum Moderator

    It seems all of these options require you to know the admin username or admin password?

    Please read the page at the link I posted above. You do not need your admin username or password to access your WordPress database.

Viewing 9 replies - 1 through 9 (of 9 total)
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