Paid Membership Pro Page Checkout Error

  • Resolved melvinperez

    (@melvinperez)


    4 years, 5 months ago

    Hello dears.

    I have the Paid Membership Pro plugin installed on my website, but it presents me with a particular error on the checkout page, when the page is loaded and the subscriber information is completed and the payment button is clicked (the same behavior is with any payment gateway) shows me the following error:
    There are JavaScript errors on the page. Please contact the webmaster.

    If I click on the payment button again, this time it works and takes me to the payment processor page.

    Can you tell me more or less what could this problem be to try to solve it? In the Chrome console it only shows me a warning related to cookies and in Firefox a warning that says textually like this: This site seems to use a positioning effect linked to scrolling. But no javascript error is shown.

    I appreciate any collaboration in advance.

    • This topic was modified 4 years, 5 months ago by melvinperez.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter melvinperez

    (@melvinperez)

    4 years, 5 months ago

    Please ignore this request, the problem was with the loading of some jQuery from the template, I disabled them all and then I enabled them one by one until they were re-enabled all and the problem was not presented again.

    Anyway, thank you very much for your attention.

    Plugin Author Andrew Lima

    (@andrewza)

    4 years, 5 months ago

    Hi @melvinperez

    Thank you for using Paid Memberships Pro, I’m glad to hear you have figured out and resolved the issue.

    Have a great day further! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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