• Resolved pajames111

    (@pajames111)


    A few days ago I upgraded to Gridby Pro but the theme did not upgrade and I can see now way to download the upgraded version. How do I get this working?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter pajames111

    (@pajames111)

    Hi, the text below is a reply to my question about upgrading to Gridsby Pro, I have no idea what it means. Could you clarify? I have not learned HTML of CSS. Thanks!

    Thread Starter pajames111

    (@pajames111)

    WPyogi

    (@wpyogi)

    You’ll need to contact the developers for additional help, as these forums are only for free version support.

    Thread Starter pajames111

    (@pajames111)

    I have tried to find a website or contact email for Gridsby but I have not been able to. I only get links back to WordPress. Do you have information on Grimsby? The company is Modern Theme.

    WPyogi

    (@wpyogi)

    Thread Starter pajames111

    (@pajames111)

    Thanks, yes I have. The problem is I apparently am not registered with Modern Theme. But and therefore cannot use the forum to ask questions. But, when I try to use their “lost password” retrieval system, they tell me they don’t have my email address. I have tried every email address I own.

    I did send an email to Mr Smith, but I have not heard back from them.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘paid for upgrade to grimsby pro but nothing happened’ is closed to new replies.