Support » Plugin: YOP Poll » Paid for the Pro version but it failed to install

  • I had started a poll and wanted to access the results which it stated I couldn’t do without paying for the Pro version (which I then did). However, in spite of paying for the pro version I still can not install it. When I click on the Upgrade to Pro now, it says: If you already have a license, please enter it below to activate YOP Poll Pro.
    That sounds great…if I would have EVER received a license. I emailed yop.help@gmail.com , but have so far received no answer. I think this plugin would be great if it would ever let you upgrade to the Pro!

    Changing my rating to 5 stars thanks to the quick help from YOP Support!
    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YOP

    (@yourownprogrammer)

    Hey hrebel

    I apologize for this.
    The license key is being emailed right after the purchase.
    Maybe the email landed in your spam folder?

    We have replied with the license key to you email.
    Can you confirm you have received it this time?

    Thank you.
    YOP Team

    Thank you YOP Team. I’d be happy to change my rating to 5 stars, I appreciate the quick response. Just not sure if I’m able to change my stars, if you can change it, you have my permission!

    Plugin Author YOP

    (@yourownprogrammer)

    Thank you for your reply.
    I assume(and hope) everything is ok now 🙂

    Regarding the rating, yes it is possible to update it but you’re the only one with permissions to do so.

    Best
    YOP Team

Viewing 3 replies - 1 through 3 (of 3 total)
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