Support » Theme: OceanWP » Paid for extension didn’t get email to download my purchase.

  • I hate that I can’t use the priority section on your website for whatever reason. I have the screenshot of my purchase in my creditcard. Please send the product. contact me through my email

Viewing 4 replies - 1 through 4 (of 4 total)
  • I would like this post deleted after I’ve been helped as I do not want my email in public.


    We can’t delete the post. Perhaps a mod can help you. I also replied to your ticket on support at oceanwp.

    I found the problem. The email I used had it’s mxrecord settings erased from moving my website domain to another host service. I did not get the reply to my ticket because my email was down. It is now back up. Can you forward me the reply again if that is possible?

    Your ticket has been replied as per your request.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.