Support » Plugin: MarketPress - WordPress eCommerce » Paid downloads appearing as "Awaiting Payment"

  • Resolved richardbk

    (@richardbk)


    A customer has ordered 5 downloads.

    As no email arrived, they were told to go to the order status page to get their downloads.

    They downloaded one and returned the next day, and were then shown the message “awaiting payment” on all orders.

    The status of the order had changed to “Recieved”, and in the database the order (saved as a page instead of in their own table!?!) had the post status “order_received”.

    They have plenty of downloads remaining.

    The marketpress.php file says “Version: 2.8.5”, but WordPress does not mention any uninstalled updates in the admin.

    https://wordpress.org/plugins/wordpress-ecommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello richardbk,

    Correct version Version 2.9.5.6 and that also should show marketpress.php file (I see that on fresh installation of the plugin)

    If your site does not show you any updates for the MarketPress could you update it manually through the FTP so you will have latest version https://downloads.wordpress.org/plugin/wordpress-ecommerce.zip

    Let me know if this issue will be still available in 2.9.5.6 version

    kind regards,
    Kasia

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Is it possible that you are using Pro version on your site? I’ve checked change log for the Pro version and there is indeed that version you have from April 11, 2013. That could explain why you are not seeing any updates.

    Plugin Author jdailey

    (@jdailey)

    Thank you for using MarketPress. I am going to mark this topic resolved because we haven’t heard from you in a while. If this issue was not resolved we can reopen it. Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)
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