paid 2 subscriptions

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  • Plugin Support csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    3 years, 5 months ago

    @logeunie – I replied to your emails sent to us last Saturday.

    I only find one transaction tied to either site – and that’s the one you got the receipt for.

    Also Akismet uses WordPress.com user accounts for account management and there is no WordPress.com account tied to t-theos@textes-theosophiques.fr – you have that set as your secondary billing address for the bureau@theosophie.fr account.

    If you do have two transactions, either reply to one of the email replies we sent you on Saturday or reach out again via our contact form.

    https://akismet.com/contact

    If you need further help, please keep it to email only as we can’t disclose further account information on these forums. I’ll mark this thread as resolved since this is a billing issue and this is not the proper place to get support.

    Thanks!

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