Support » Plugin: Themify - WooCommerce Product Filter » Pagination not working

  • Hello, when my filter criteria result in more than 24 items (the max per page I’ve selected in the plugin settings), there’s no pagination to view the rest of the items. I’ve tried switching to Infinite Scroll and Load More, but there’s nothing at the end.

    I’ve disabled all plugins minus WooCommerce and this filter plugin (Themify – WooCommerce Product Filter), and the problem is still there.

    Any suggestions?

    • This topic was modified 7 months, 3 weeks ago by LunaGraphica.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Thread Starter LunaGraphica

    (@lunagraphica)

    Help! Anybody? This is holding us up from taking the site live.

    Pagination works correctly on the product page – it appears at the bottom of the page. But as soon as I apply a filter, the pagination / navigation goes away.

    Nothing in the WP debug logs. Trid disabling all other plugins.

    Plugin Author themifyme

    (@themifyme)

    Hi,

    Do you have the “Hide Pagination” checked: https://share.getcloudapp.com/geuzOzbK?

    Also try product filter on another theme (sometimes it is theme conflicts).

    • This reply was modified 7 months, 2 weeks ago by themifyme.
    Thread Starter LunaGraphica

    (@lunagraphica)

    Hide pagination is OFF.

    It’s hard to test with a different them, because the filter code is in a custom sidebar:

    https://lgtest.com/gallery/

    I have no idea how to begin debugging this. As I said above, I’ve disabled all other plugins, and I’ve checked the error logs.

    Plugin Author themifyme

    (@themifyme)

    Can you try to change the result page to display on the same page: https://share.getcloudapp.com/v1u2PDkw

    Also try product filter on another theme. The issue could be related to the theme.

    Thread Starter LunaGraphica

    (@lunagraphica)

    The results ARE displaying on the same page.

    Hide Pagination is NOT checked.

    This DOES appear to be related to the theme we are using. My question is, how can I debug this? What are the specific theme dependencies? How do I narrow down the problem?

    Plugin Author themifyme

    (@themifyme)

    Hi,

    If none of the paginations options are working on your theme, but works on other themes, it means your theme doesn’t support the pagination types of our plugin ( which also includes a standard pagination that should work with any theme ), you should contact the theme’s developers and ask them to fix the issue, a standard pagination should be provided with any theme.

    Thread Starter LunaGraphica

    (@lunagraphica)

    Thank you for your responses. The pagination on our theme show up in the standard WooCommerce product gallery, but it disappears as soon as we filter the results.

    We see exactly the same behavior using the standard WordPress twenty twenty theme.

    Can you give any guidance on what your plugin requires? Is there any documentation for theme developers?

    Celia

    (@iamrobotjuggler)

    Hello @themifyme and @lunagraphica! 🖖🏽

    I have the same problem as Luna. Pagination works okay, but if you click any filter it disappears. Also, if you click in the pagination pages, the filter button disappears.

    I am using storefront theme.

    It seems to work only if there is no pagination involved.

    To avoid pagination until further Wostify releases I am using “Infinite Ajax Scrolling Lite For Woocommerce”, @lunagraphica , maybe it suits you and you can lunch your site with this temporary solution.

    Best regards.😊

    Plugin Author themifyme

    (@themifyme)

    Hi @lunagraphica and @iamrobotjuggler

    We had a similar issue on the previous version of the Product Filter plugin, could you please check if you are using the latest version of the plugin?

    If the pagination still disappears on filtering with the latest version of the plugin, please contact us via email and send us a link back to this thread, so we will know what to check: https://themify.me/contact

    Thread Starter LunaGraphica

    (@lunagraphica)

    I am using the current version, Themify – WooCommerce Product Filter 1.3.1.

    I’ve been trying to track down this problem. Don’t know if this helps:

    After the filters are applied, in public/class-wpf-public.php, wc_get_loop_prop( ‘total_pages’ ) returns 0.

    Plugin Author themifyme

    (@themifyme)

    Hi @lunagraphica

    I’ve notified our developer about this issue, he will check / fix this issue.

    Thread Starter LunaGraphica

    (@lunagraphica)

    Please let me know if you need any additional information, or need access to our site for testing. We are REALLY anxious to get this fixed so we can launch the site.

    Plugin Author themifyme

    (@themifyme)

    Hi,

    Sure, I will let you know, since I could reproduce the issue on our test site, our developers can check the cause of the issue at our end.

    Thread Starter LunaGraphica

    (@lunagraphica)

    Hi – any updates on this, or idea of when a fix might be available?

    This is the only thing that is keeping us from rolling out our site!

    Thanks for all your help.

    Plugin Author themifyme

    (@themifyme)

    Hi,

    Our developer is working on a fix at the moment, we will update the plugin as soon as it is fixed / properly tested ( it could take a few days ).

    Thank you for you patience!

Viewing 15 replies - 1 through 15 (of 17 total)
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