Pages won’t save in elementor

  • karenjl

    (@karenjl)


    7 years, 6 months ago

    Hello,
    I have recently purchased a wordpress template and am trying to edit it in elementor. I can edit the pages, but every time i press save (even if I just change one small thing), it doesn’t save. It just stays stuck on the spinning save button, and nothing happens. I lose all the work if i refresh the page or close it. I’ve tried deactivating all the plugins. I tried to follow the advice to change the root folder but I don’t know what this is. Any help would be greatly appreciated.
    Thanks,
    Karen

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sage Brownell

    (@sage-chara)

    7 years, 6 months ago

    Hi there Karen,

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Thanks,
    Sage

    Andreas Kviby

    (@andreaskviby)

    7 years, 4 months ago

    This happens even with Pojo theme BUZZ. Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)
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