Plugin Contributor
Nick C
(@modernnerd)
Hi, Kitti!
I checked several of your pages and the sidebars are loading alongside the product content for me. e.g. http://www.wayvdesigns.com/product/snowflake-cross-stitch-ornament-stitchable-christmas-tree-decoration-bsos03-04/
Are you still experiencing this issue?
If you have no page content with the plugin active, you may wish to back up your site in full, then go through the steps mentioned here to recreate the WooCommerce pages: https://wordpress.org/support/topic/still-no-content?replies=5#post-7306313. You may find that this resolves things for you.
Thread Starter
Kitti
(@skullberry)
Hi Nick,
Thank you for the reply – it is still a problem, but I’ve been experimenting turning the plugin on/off since I originally posted hoping maybe there was another plugin conflict but even when I turn everything off except WooCommerce and Genesis Connect I have the issue.
I don’t believe it’s an issue with the WooCommerce pages because once I turn off the Genesis Connect Plugin the pages work as they should; wishlists, contact, cart (empty and full) etc. only now my side menu is out of place.
I predominantly use FireFox and I just tried it in Chrome to see if maybe it was a browser issue (just exploring all bases here) and it is the same over there as well.
Here are some screen shots of where the side menu ends up when the plugin is deactivated:
https://www.dropbox.com/s/b1q3h8x7nkk08pw/Plugin%20Activated%20-%20Cart.png?dl=0
https://www.dropbox.com/s/4k1ktrj0hrumx1x/Plugin%20Activated%20-%20Product.png?dl=0
https://www.dropbox.com/s/ctpbk6og4qbm6b5/Plugin%20Deactivated%20-%20Cart.png?dl=0
https://www.dropbox.com/s/cdn06cqjcmkbsvr/Plugin%20Deactivated%20-%20Product.jpg?dl=0
Thread Starter
Kitti
(@skullberry)
I started to go through the steps to re-create the WooCommerce pages following the instructions on your recommended post but before I go through all that I tried creating a test page with just text content and re-activating the plugin. (The test page has no shortcodes or anything connected to WooCommerce)
Still no luck; with the plugin activated the content doesn’t show up.
I can certainly try reinstalling the WooCommerce pages but I’d hate to go through all the hassle if it might be something else.
Thanks!
Plugin Contributor
Nick C
(@modernnerd)
With similar issues in the past (missing content when the plugin is active), regenerating the WooCommerce pages in the specific order mentioned in the steps here solved things.
Although I can’t promise it will fix things for you too, it may be worth trying. You could always clone the site to a staging area if you didn’t want to affect the live site while you’re troubleshooting it.
