Support » Plugin: Gutenberg » Pages disappear from dashboard when GB activated

  • Resolved Flexiscreens

    (@flexiscreens)


    Hi Team, Gutenberg is causing some sort of conflict with my theme, which is a custom theme, or the WP dashboard. Everything is up-to-date.
    When Gutenberg is activated all pages disappear from the dashboard. I can provide screen shots, or give one of the team access. Please let me know what other info you need.
    Below copied from Health check. The inactive plugin is Gutenberg.
    WordPress Version
    4.9.8
    Plugin Versions
    Your site has 14 active plugins, and they are all up to date.
    Your site has 1 inactive plugin, it is recommended to remove any unused plugins to enhance your site security.
    Theme Versions
    Your site has 2 installed themes, and they are all up to date.
    PHP Version
    7.1.14 – For best performance we recommend using PHP 7.2 or higher.
    Database Server version
    5.6.41-84.1
    JSON Extension
    Your PHP install supports JSON.
    MySQL utf8mb4 support
    Your MySQL version supports utf8mb4
    Communication with WordPress.org
    WordPress.org is reachable from your server.
    HTTPS status
    You are accessing this website using HTTPS.
    Secure communication
    Your WordPress install can communicate securely with other services.
    Scheduled events
    No scheduled events have been missed.
    Background updates
    No version control systems were detected.
    Your installation of WordPress doesn’t require FTP credentials to perform updates.
    All of your WordPress files are writable.
    Loopback request
    The loopback request to your site completed successfully.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Marius L. J.

    (@clorith)

    Hi,

    First of all, we won’t need access to your site (that’s actually nto something we allow as per our Support Guidelines).

    Now, when you say they disappear, do you mean they don’t show up in the list of pages at all, or that you can’t edit them?
    And you mention it’s with your custom theme, does this mean that if you change to the Twenty Seventeen theme they show up as expected?

    If it’s the latter, have you checked your server logs for any errors that may be occurring in your theme when trying to list things?

    Flexiscreens

    (@flexiscreens)

    Hi Marius,

    Yes, the pages disappear from the list and are not accessible to edit, unless I deactivate Gutenberg. I also changed theme to Twenty Seventeen but the result is the same. The top of the page has been copied below. This doesn’t change when Gutenberg is activated.

    Pages Add New
    Filter pages list
    All (19) | Published (19) | Cornerstone content (0)
    Search Pages:

    Moderator Marius L. J.

    (@clorith)

    Did you try with only the Gutenberg plugin active, and no other plugins?

    Flexiscreens

    (@flexiscreens)

    Hi Marius,

    Sorry, I had not tried that. I found the culprit. There is a conflict between Gutenberg and a contact form builder.
    https://en-au.wordpress.org/plugins/planso-forms/

    Many thanks for pointing me in the right direction.

    Kind regards,
    John.

Viewing 4 replies - 1 through 4 (of 4 total)
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