Support » Networking WordPress » Page/Post Insert Buttons No Longer Work

  • After a few days of disabling plugins, trying different themes and eliminating variables, I finally found out what my problem is.

    If I don’t have the Mapping Plugin set to ‘Re-direct admin pages to the original domain’.. the insert buttons inside of the backend don’t work. They just open up a blank box.

    So if I am on a site that I mapped out and then go into a post or page, the (insert) hyperlinks, image, table, gallery, symbols, etc, don’t work any more. I click on them and they bring up the box but it’s empty.

    To clarify, this happen when I am using a domain that is totally separate from the network’s original domain.

    Wondering if this is a bug new with 3.0 or a known issue. Any direction on this would be extremely helpful, appreciate the help!

    Also, if it’s of any importance, I am using sub-directories instead of sub-domains.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Andrea Rennick


    Customer Care at Copyblogger Media and Studiopress

    It’s likely more to do with the domain mapping plugin. If you have the redirect option turned off, you may have the Edit the site details so the subdomain is completely gone.

    “Edit the site details so the subdomain is completely gone.” Forgive me for not catching on. Where would I do this?

    Thanks for the quick response by the way!

    Andrea Rennick


    Customer Care at Copyblogger Media and Studiopress

    Go to Super Admin, find the one in question, hover over the name, click edit. 🙂

    Alrighty. I went to Super-Admin, went to blog #6, which was the one in questions.

    1. I changed the ‘domain’ to the actual site’s domain name, different from ‘original’ domain. I left the path field blank.

    2. In Site Options, I changed the siteurl, home and fileupload url.

    3. In the Domain Mapping settings I have options 2 and 3 checked, the permanent re-direct and user domain mapping.

    I then went back into the site in question and was still getting the same issue. I found a post on here yesterday that helped me manually fix the Tiny MCE stuff but with this issue, I still cannot insert NextGEN galleries. The box comes up but is blank.

    This was the fix I did for Tiny MCE –

    Am I missing something in the ‘Site Options’ or Domain Mapping Options?

    Thanks Again!

    Andrea Rennick


    Customer Care at Copyblogger Media and Studiopress

    Blank pages or boxes = errors. 🙂 Start reading the server php error logs.

    Likely Nextgen is crapping out on you.

    Blank boxes .. from what I learned on the Tiny MCE fix, it had something to do with the relative path.

    I had to change $plugpath = WP_PLUGIN_URL . ‘/tinymce-advanced/mce/’; with $plugpath = $blog_url . ‘/wp-content/plugins/tinymce-advanced/mce/’;

    My main site is, the sub site is and with the domain mapping plugin, it is funneling to From within a page or post, it’s like it’s trying to access to load the insert function.

    Didn’t see anything in the server error log but here’s a screenshot of what I’m getting when I click on the NextGEN gallery insert button inside of a post or page.

    Ok, it didn’t let me post the link. Here is the address. //

    Tell me if this makes sense. It seems to work but I just don’t want to have it break anything else on the network 🙂

    I went in as the super admin and edited the site details. Where it asks for domain, I put (notice the dot in front of the domain) because when I just put and clicked save, it formatted it as comghhssports.

    Now in my site list, where it lists my site, it usually shoes the path and the id. For the one I just edited, it no longer shows a path on the the site list, just the options for backend, visit, etc.

    If that is ok, I should be good to go, thanks for all of your help!

Viewing 10 replies - 1 through 10 (of 10 total)
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