Support » Plugin: Page Builder: PageLayer - Drag and Drop website builder » Pagelayer didn’t save page

  • Resolved danyz81

    (@danyz81)


    Hello, i’ve same issue with your plugin.
    Using a bought template, when i try to modify a page with pagelayer and i click on “Update” green button nothing happen.
    I can’t save the page. If i click, near, on “Close” a message appear where say me that i havn’t still saved the page.
    How i can fix it?
    Thnx,
    DM

Viewing 9 replies - 1 through 9 (of 9 total)
  • alexgeelong

    (@alexgeelong)

    Same problem…((

    Plugin Author pagelayer

    (@pagelayer)

    Hi,

    Sir, which theme are you using ?
    We can try to debug this.
    Do you see anything in the console ?

    Regards

    danyz81

    (@danyz81)

    Hello! Thanks for the reply. First of all i like this editor plugin, nice work 🙂
    This issue for me is resolved. With the last update of the plugin all works again. There’are still few problem about others things but nothing about this post opened. Anyway, i’m using Eduexpert theme.
    thanks, DM.

    Plugin Author pagelayer

    (@pagelayer)

    Hi,
    Glad to know that your issue has been resolved.
    Please do let us know if you face any.

    I am having the same issues here. have a basic template and have pagelayer enabled.
    Wont allow me to save changes made via pagelayer. i click update and then close which then reports back and says all changes will be lost. looks like the save option has an issue. Any help would be appreciated?

    Plugin Author pagelayer

    (@pagelayer)

    Hi,

    Would it be possible to see your console log when you click the update button ?
    If you dont know about the console log, you can open a support ticket by emailing us at support@pagelayer.com
    Please do create a test account so that we can check this issue on your site.

    Regards

    itcorp

    (@itcorp)

    ticket was submitted on the 4th to email support@pagelayer.com.
    still no response.

    itcorp

    (@itcorp)

    please advise when we can look at this . thanks

    Plugin Author pagelayer

    (@pagelayer)

    Hi,

    I cant seem to find your ticket.
    Is it possible to get your ticket ID ?

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
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