Support » Plugin: Photo Gallery by Supsystic » Page with Gallery by Supsystic disappeared

  • Resolved lascriticas

    (@lascriticas)


    A gallery created with Gallery by Supsystics disappeared.
    It is not visible at its place, instead, I see this message [supsystic-gallery id=’1′]
    I can not see the plugin in the menu either. I tried to download the plugin again and a message said that it was already present, however I can not see it.
    Please help.
    Thank you,

    N.

    The page I need help with: [log in to see the link]

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  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @lascriticas
    Thank you for contacting us regarding your question.
    https://puu.sh/Fhmvn/6495f03536.png
    As far as we can see – your theme in this place perceives the shortcode as text.
    Try to switch temporarily to standard WordPress theme.
    Afterwards let us know about the result.
    You can also write in support of the theme used on your site.

    Best regards,
    Ole

Viewing 1 replies (of 1 total)
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