Support » Plugin: Floating Chat Widget: Contact Icons Messenger, Messages, Telegram, Line, WeChat, Email, SMS, Call Button – Chaty » Page targeting not working with different “Site Address (URL)”

  • Resolved gbreich2000

    (@gbreich2000)


    Hi there!

    In our wordpress setup we configured a “WordPress Address” and a differing “Site Address”. Chaty’s “page targeting” feature seems to filter based on the “WordPress Address” as the root URL, whereas our users are browsing on the “Site Address”. So the targeting can never match the user’s browsing URL.

    Example:
    – Page targeting is based on our “WordPress Address”: https://wordpress.OURDOMAIN.com/
    – User browsing our blog on our “Site Address”: https://www.OURDOMAIN.com/blog/

    Question:
    Is there any solution to our problem, e.g. a way to manually adjust the root URL for the “page targeting” feature?

    Any help in solving this issue is greatly appreciated!

    • This topic was modified 12 months ago by gbreich2000.
Viewing 1 replies (of 1 total)
  • Plugin Support karinapremio

    (@karinapremio)

    Hey @gbreich2000 , thanks for your message!
    I believe we’re already in touch via email. We’ll do our best to help you with this!

Viewing 1 replies (of 1 total)
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