Support » Plugin: Page Builder by SiteOrigin » Page shows shortcodes in NEW posts

  • Resolved sandroschaetz

    (@sandroschaetz)


    Hello friends,

    I created some new Blog posts and the excerpt on the blog page won’t display the content of the headline widget.

    The strange thing is that the old blog posts are displayed fine.

    I already tried disabling the plugins one after another, didn’t resolve the problem.
    I tried duplicating an old post and it looks fine when I don’t edit it. BUT as soon as I enter the headline widget and save it without really changing a thing, the widget content won’t be displayed anymore, instead it only shows the Shortcode.

    Help please, this is for a client and needs to be resolved.

    Thanks,
    Sandro

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Andrew Misplon

    (@misplon)

    Hi Sandro

    Please, try doing a complete plugin conflict test to check if a working baseline can be found. Temporarily deactivate all non-SiteOrigin plugins in one go. If you’re using caching plugin/s, clear caches before deactivation. Once this is done, recreate the issue, does the problem persist?

    The above test isn’t quite the same as deactivating plugins one by one.

    Thanks

Viewing 1 replies (of 1 total)
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