Title: Page scroll not work, help
Last modified: September 9, 2022

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# Page scroll not work, help

 *  [wmglobal](https://wordpress.org/support/users/wmglobal/)
 * (@wmglobal)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/page-scroll-not-work-help/)
 * The page scroll doesn’t work with my page, I have sections like #wir, #kontakt,
   but it doesn’t scroll the home page. It only allows me to scrool if I enter the
   page directly, for example: [https://holzteakborazo.ch/#kontakt](https://holzteakborazo.ch/#kontakt)
    -  This topic was modified 3 years, 8 months ago by [wmglobal](https://wordpress.org/support/users/wmglobal/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpage-scroll-not-work-help%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [wmglobal](https://wordpress.org/support/users/wmglobal/)
 * (@wmglobal)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/page-scroll-not-work-help/#post-15995892)
 * Example: [https://holzteakborazo.ch/#kontakt](https://holzteakborazo.ch/#kontakt)
 *  Plugin Author [malihu](https://wordpress.org/support/users/malihu/)
 * (@malihu)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/page-scroll-not-work-help/#post-15996475)
 * How did you add the targets in your content? e.g. did you add the `wir` target
   id via shortcode? If yes, which plugin shortcode did you use?
 * Did the plugin work previously? If yes, what changes did you make before it stopped
   working?
 *  Thread Starter [wmglobal](https://wordpress.org/support/users/wmglobal/)
 * (@wmglobal)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/page-scroll-not-work-help/#post-16002116)
 * Correct, the shortcode is** [ps2id id=’wir’ target=”/]**
 * No, at no time has it worked for me, it only works when I go directly to the 
   link with the anchor, example: [https://holzteakborazo.ch/#kontakt](https://holzteakborazo.ch/#kontakt)
 *  Thread Starter [wmglobal](https://wordpress.org/support/users/wmglobal/)
 * (@wmglobal)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/page-scroll-not-work-help/#post-16002121)
 * But when entering the home page and clicking on an anchor in the menu, it does
   not scroll
 *  Plugin Author [malihu](https://wordpress.org/support/users/malihu/)
 * (@malihu)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/page-scroll-not-work-help/#post-16003264)
 * Try this:
 * 1.Go to plugin settings and click the “Reset to default” button at the bottom.
 * 2.Enable “Prevent other scripts from handling plugin’s links” option and add 
   the following value to “Prevent other scripts from handling plugin’s links selector(
   s)” option field:
 * `a[href*='#']:not([href='#'])`
 * Click “Save Changes”.
 * 3.Edit your site’s `wp-config.php` file (e.g. via FTP. It is in the site’s root
   directory) and add the following code anywhere above the “/* That’s all, stop
   editing! Happy publishing. */” code:
 * `define('PS2ID_MINIFIED_JS', false);`
 * Save the file and let me know so I can test it again.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Page scroll not work, help’ is closed to new replies.

 * ![](https://ps.w.org/page-scroll-to-id/assets/icon-256x256.png?rev=1401043)
 * [Page scroll to id](https://wordpress.org/plugins/page-scroll-to-id/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/page-scroll-to-id/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/page-scroll-to-id/)
 * [Active Topics](https://wordpress.org/support/plugin/page-scroll-to-id/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/page-scroll-to-id/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/page-scroll-to-id/reviews/)

## Tags

 * [page](https://wordpress.org/support/topic-tag/page/)
 * [scroll](https://wordpress.org/support/topic-tag/scroll/)

 * 5 replies
 * 2 participants
 * Last reply from: [malihu](https://wordpress.org/support/users/malihu/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/page-scroll-not-work-help/#post-16003264)
 * Status: not resolved