Page remains at Hubtel Checkout even after payment.

  • Resolved sbassah

    (@sbassah)


    5 years, 8 months ago

    After making payment, the web page doesn’t redirect to the merchant website to complete the order. It remains on the Hubtel checkout page even after payment is made.

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  • Plugin Author aagalic

    (@aagalic)

    5 years, 8 months ago

    @sbassah, many thanks for your issue. My checks show that the redirection to merchant website works fine. A few things you may want to take note of:

    1. Hubtel performs a 15 seconds delay, before actual redirection is done. See this image for more info.
    2. Also ensure that your WooCommerce shop setup is complete as this plugin redirects to an order received page. See image for info. But if you want it to redirect to a page other than this page, then you may have to consult your developer for assistance.

      3. Check these and if issue still persists, let me know and I’ll be happy to assist further.

Viewing 1 replies (of 1 total)
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