• Resolved MNKhawaja

    (@mnkhawaja)


    I am using the latest version of WP and also Nextgen gallery. I am using the basic image browser gallery in my posts. The issue is when I scroll through the images, the page reloads with each image. This results in quite an annoying user experience in having to scroll back down to the gallery every time.

    Anyone know how to fix this?

    Thanks
    MNK

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @mnkhawaja – In each of the inserted displays where you are seeing this, re-open the Inserted Gallery window and set the option for “Ajax Pagination” to Yes. This should correct the issue. You can also make this the default for future inserted displays by setting the same option under Gallery > Gallery Settings > NextGEN Basic ImageBrowser

    Thanks!

    – Cais.

    Thread Starter MNKhawaja

    (@mnkhawaja)

    Hi, thanks for the response. Nextgen gallery does not let me edit/update the gallery in existing posts. The page just keeps on loading and nothing happens. How can I fix this? thanks

    Thread Starter MNKhawaja

    (@mnkhawaja)

    i have also tried deleting the gallery from the post and re-inserting it but it won’t let me insert the same gallery back in the existing post

    Plugin Contributor photocrati

    (@photocrati)

    @mnkhawaja – I cannot see how those issues would arise from changing a setting. Problems like this are often times caused be a conflict with another active plugin or your current theme. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

Viewing 4 replies - 1 through 4 (of 4 total)
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