Support » Plugin: Simple Lightbox » Page reloads after lightbox is closed

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Archetyped

    (@archetyped)

    Hi, this may be due to a conflict with the theme or another plugin. Here are instructions for identifying plugin/theme conflicts.

    Let me know what you find and I would be glad to take another look if your issue persists.

    Thread Starter BuddyBoy

    (@buddyboy)

    Thanks for the information.

    I activated the WordPress theme 2015 and the problem went away so it appears that there is a conflict with my theme, Legenda.

    What would you recommend I do next?

    Thanks again

    Plugin Author Archetyped

    (@archetyped)

    Hi, can you provide a link to the conflicting theme as well as the version you currently have installed? I will take a look to see if anything can be done from SLB’s end.

    Thanks.

    Thread Starter BuddyBoy

    (@buddyboy)

    Here is the themeforest URL, I guess that’s what you meant:

    https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906

    I am running version 3.0.3

    Thread Starter BuddyBoy

    (@buddyboy)

    I tested the issue with other lightbox plugins and could not duplicate the problem if that indicates anything.

    Plugin Author Archetyped

    (@archetyped)

    Thanks for the link. As it is a paid theme, I may not be able investigate further, but I will contact the theme’s developer and update this thread when I have more information.

    Plugin Author Archetyped

    (@archetyped)

    Hi, thanks to Legenda’s developers, I was able to take a closer look at what was happening and found a couple issues with the theme that was causing the browser to reload when the lightbox is closed.

    I have notified Legenda’s developers, so hopefully they will resolve the issues in a timely manner. Please let me know if you are still experiencing this issue once the theme has been fixed and I would be glad to reopen this thread and take another look.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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