Hi, this may be due to a conflict with the theme or another plugin. Here are instructions for identifying plugin/theme conflicts.
Let me know what you find and I would be glad to take another look if your issue persists.
Thanks for the information.
I activated the WordPress theme 2015 and the problem went away so it appears that there is a conflict with my theme, Legenda.
What would you recommend I do next?
Thanks again
Hi, can you provide a link to the conflicting theme as well as the version you currently have installed? I will take a look to see if anything can be done from SLB’s end.
Thanks.
Here is the themeforest URL, I guess that’s what you meant:
https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
I am running version 3.0.3
I tested the issue with other lightbox plugins and could not duplicate the problem if that indicates anything.
Thanks for the link. As it is a paid theme, I may not be able investigate further, but I will contact the theme’s developer and update this thread when I have more information.
Hi, thanks to Legenda’s developers, I was able to take a closer look at what was happening and found a couple issues with the theme that was causing the browser to reload when the lightbox is closed.
I have notified Legenda’s developers, so hopefully they will resolve the issues in a timely manner. Please let me know if you are still experiencing this issue once the theme has been fixed and I would be glad to reopen this thread and take another look.
Thanks.
