Support » Plugin: Payment Plugins for Stripe WooCommerce » Page reloading when adding new card

  • Resolved crokis31

    (@crokis31)


    Hi,

    I’ve using this plugin on my Woocommerce installation, and unfortunately each time I’m trying to add a New Card, entering card info (I’m in Stripe test mode) and clicking on “Place Order”, the checkout page is reloaded and nothing happen.

    By the way, placing order with Saved Card is working well (no page reload, checkout is working).

    Do you have any clue about this issue?

    Thank you in advance for your help
    Regards
    Pierre

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author mr.clayton

    (@mrclayton)

    Hi @crokis31,

    The page reloading is almost always a sign that there is a Javascript error on your page that is interfering with the WooCommerce checkout process.

    Click F12 using Chrome, then click developer console. Look for any JS errors caused by 3rd party plugins.

    You can share your site and I will take a look.

    Kind Regards,

    Thread Starter crokis31

    (@crokis31)

    Hi @mrclayton,

    Thank you for your answer, you were right: the problem was a duplicated jQuery import that was conflicting with Checkout scripts.

    Thank you for your help!
    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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