Support » Installing WordPress » Page note loading and internal server error?

  • diepvries

    (@diepvries)


    Hi guys,

    I’m trying to set up a wordpress website for a client of mine with the Avada theme (from themeforest) on http://chefsofthegreathotels.tv/wordpress/. I managed to install the layout on Godaddy and have the basics running, but now that I want to edit pages, posts and import demo content the connection keeps dropping out.

    When I try to preview a page or edit a post, I get ‘Page not found!’ in Chrome. When I look into the details, it says there DNS lookup failed. However I’m using my primary domain with no extra DNS settings set-up. WordPress is also very slow with loading pretty much anything else, so it randomly drops out.

    Also, when I surf directly to the site, often I get the same page-not-found error at random times.

    When I try to import the Avada demo content, it says 500 internal server error. I’m sure it’s not any of the scripting, because it’s a pre-built theme that runs fine on my localhost back home, but I’m not sure what else it could be.

    Does anyone know any ways to fix this? I wouldn’t want any people to end up on an error-page once they do surf to it. I have seen a lot of people post frustrated things about GoDaddy hosting in combination with WordPress.

    Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    – Check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
    – Also, Enable debugging and post the results.

    diepvries

    (@diepvries)

    Hi Tara,

    Thanks for getting back to me. I enabled error logs on my server for yesterday and got this:

    [ Moderator note: Code fixed, please wrap code in backticks or use the code button. ]

    [Mon Feb 02 00:22:21 2015] [error] [client 66.249.73.145] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/letmenot/robots.txt
    [Mon Feb 02 00:22:21 2015] [error] [client 66.249.73.145] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/letmenot/missing.html
    [Mon Feb 02 01:52:42 2015] [error] [client 64.246.161.190] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/rosiehaden/robots.txt
    [Mon Feb 02 01:52:42 2015] [error] [client 64.246.161.190] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/rosiehaden/missing.html
    [Mon Feb 02 03:40:35 2015] [error] [client 106.120.173.69] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/letmenot/robots.txt
    [Mon Feb 02 03:40:35 2015] [error] [client 106.120.173.69] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/letmenot/missing.html
    [Mon Feb 02 05:29:40 2015] [error] [client 37.44.72.220] [mod_suphp] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/letmenot/index.php, referer: LETMENOT.com/index.php?option=com_user&view=register
    [Mon Feb 02 05:29:40 2015] [error] [client 37.44.72.220] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/letmenot/missing.html, referer: LETMENOT.com/index.php?option=com_user&view=register
    [Mon Feb 02 06:04:16 2015] [error] [client 104.130.69.107] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/letmenot/robots.txt
    [Mon Feb 02 06:04:16 2015] [error] [client 104.130.69.107] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/letmenot/missing.html
    [Mon Feb 02 10:29:09 2015] [error] [client 100.43.81.148] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/rosiehaden/robots.txt
    [Mon Feb 02 10:29:09 2015] [error] [client 100.43.81.148] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/rosiehaden/missing.html
    [Mon Feb 02 10:29:11 2015] [error] [client 100.43.81.148] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/rosiehaden/robots.txt
    [Mon Feb 02 10:29:11 2015] [error] [client 100.43.81.148] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/rosiehaden/missing.html
    [Mon Feb 02 10:30:28 2015] [error] [client 207.46.13.97] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/robots.txt
    [Mon Feb 02 12:02:26 2015] [error] [client 180.76.6.148] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/rosiehaden/robots.txt
    [Mon Feb 02 12:02:26 2015] [error] [client 180.76.6.148] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/rosiehaden/missing.html
    [Mon Feb 02 15:09:24 2015] [error] [client 66.249.73.161] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/letmenot/robots.txt
    [Mon Feb 02 15:09:24 2015] [error] [client 66.249.73.161] File does not exist: /var/chroot/home/content/r/o/n/ronbrown2/html/letmenot/missing.html

    I’ll enable debugging now and post the results.

Viewing 2 replies - 1 through 2 (of 2 total)
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