Export User Data
[resolved] Page not found - script timing out? (3 posts)

  1. tinsterman
    Posted 2 years ago #

    I am setting the fields I want to export and only selecting one month for the users. However, when I click export I get taken to a Page not found screen. I assume that this means that the script is timing out.

    Any ideas?


  2. qstudio
    Plugin Author

    Posted 2 years ago #

    @tinsterman - can you please test the plugin using default 2013 theme and with other plugins deactivated - and also check any wp_debug info to see if there is an error reported in the plugin.

    the 404 page probably does not signify a timeout - but rather that WP did not understand how to run the export from the plugin.


  3. qstudio
    Plugin Author

    Posted 2 years ago #

    @tinsterman - I can't replicate this error - please disable all other plugins and revert to the default theme - also turn on error reporting via wp_config ( http://codex.wordpress.org/Editing_wp-config.php#Configure_Error_Logging ) to get more insights into the problem

    Cheers Q

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