Title: Page Not Eligible
Last modified: July 4, 2024

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# Page Not Eligible

 *  Resolved [barrowreviews](https://wordpress.org/support/users/barrowreviews/)
 * (@barrowreviews)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/page-not-eligible/)
 * Hi, I’m trying to setup Facebook for Woocomerce, however when going through the
   setup process i get to the section where you select a page. My page is showing
   as “not eligible” and im unsure why or how to go about fixing this?
 * TIA
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpage-not-eligible%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/)
 * (@ckadenge)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/page-not-eligible/#post-17869823)
 * Hi there [@barrowreviews](https://wordpress.org/support/users/barrowreviews/),
 * Thanks for reaching out.
 * I understand you’re having trouble setting up Facebook for WooCommerce. Could
   you please confirm to having followed the steps outlined in [our guide](https://woocommerce.com/document/facebook-for-woocommerce/)
   [here](https://woocommerce.com/document/facebook-for-woocommerce/)?
 * If you have, please try unlinking any possible connections made by [following this guide](https://woocommerce.com/document/facebook-for-woocommerce-how-to-re-connect/).
   As a next step, I recommend trying the process afresh as explained [here](https://woocommerce.com/document/facebook-for-woocommerce/#connect-your-facebook-account).
   You can try the mentioned steps in a different browser to check if the issue 
   persists.
 * Let us know how it goes.
 *  Thread Starter [barrowreviews](https://wordpress.org/support/users/barrowreviews/)
 * (@barrowreviews)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/page-not-eligible/#post-17869857)
 * Hey, my fault i didn’t set the merchant account etc up and link page thats why.
   All sorted now, just got error on facebook side when trying to put business details
   in, it wont let me verify my email with a code, it just gives me error “Sorry,
   something went wrong. Please try again.” so i cant complete the last step “shop”
   which is frustrating. Any ideas?
 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/page-not-eligible/#post-17870086)
 * Hello [barrowreviews](https://wordpress.org/support/users/barrowreviews/)
 * Thank you for your reply.
 * I am glad to know that you fixed the initial problem.
 * Coming to the next issue, it looks like a problem on Facebook’s end.
   The error
   message does not tell what exactly is the problem.
 * Have you enabled Two-Factor Authentication on your Facebook business account?
   
   If not then I will recommend doing so as it is a required step.For more details,
   check [this guide](https://woocommerce.com/document/facebook-for-woocommerce/#two-factor-authentication).
 * If that does not solve the problem, it would be wise to contact Facebook’s support.
   
   They should be able to tell what exactly is the problem here.
 * Please let me know about your progress. 🙂
 * Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Page Not Eligible’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Zee](https://wordpress.org/support/users/doublezed2/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/page-not-eligible/#post-17870086)
 * Status: resolved