Title: Page Loading Issue
Last modified: October 7, 2021

---

# Page Loading Issue

 *  Resolved [xcelerate](https://wordpress.org/support/users/xcelerate/)
 * (@xcelerate)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/page-loading-issue-3/)
 * I am experiencing a page loading issue within my WordPress account that I haven’t
   been able to figure out. Myself and site visitors are seeing intermittent error(“
   There has been a critical error on this website” from time to time, which seems
   to be regular when one plugin is active (inactivating that plugin causes other
   issues, which are less severe). The plugin that appears to be related is supported
   in the latest version of WordPress, and it has the latest version update. My 
   WP instance and theme are also current.
 * Something that could be related is the second issue – when navigating within 
   the website, it seems like the loading of pages frequently gets stuck. After 
   selecting a new page on the site, either the loading screen displays without 
   ever loading, or the page display white. If I press the browser refresh button,
   it will usually load a second later. It has come to the point where I have to
   press the refresh button nearly every time I select a new page on the site, which
   is a problem for site visitors.
 * In this latter issue, I have tried inactivating plugins, and I haven’t been able
   to pinpoint that the issue is related to a specific plugin yet. Has anyone experienced
   something similar where all pages have a loading issue on the first load attempt,
   but load fine on the second attempt (refresh)? Any ideas for further troubleshooting?
 * I don’t know that the two issues above are related; as I said, when I inactivate
   the plugin reference in the first paragraph, it SEEMS to eliminate the Critical
   Error, but it doesn’t affect the loading freeze issue referenced above.
    Website:
 * Thank you for your consideration!
    -  This topic was modified 4 years, 7 months ago by [James Huff](https://wordpress.org/support/users/macmanx/).
      Reason: redundant link removed
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpage-loading-issue-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/page-loading-issue-3/#post-14949189)
 * What is the name of the plugin causing the first problem?
 * As for the second problem, does it continue under the Twenty Twenty-One theme?
 *  Thread Starter [xcelerate](https://wordpress.org/support/users/xcelerate/)
 * (@xcelerate)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/page-loading-issue-3/#post-14951903)
 * The plugin that I suspect is causing the issues is called “Advanced Custom Fields”.
   I have tried switching themes to Twenty Twenty-One and didn’t see the Critical
   Error message in the time I was switching between pages; I did see the page load
   hang issue twice, but it’s hard to say if it was related to what I’ve seen with
   my active theme.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/page-loading-issue-3/#post-14952316)
 * Ok, so for the first problem, I recommend asking at [https://wordpress.org/support/plugin/advanced-custom-fields/](https://wordpress.org/support/plugin/advanced-custom-fields/)
   so the plugin’s developers and support community can help you with this.
 * The second problem sounds like your theme, so similarly, I recommend reaching
   out to your theme’s support.
 *  Thread Starter [xcelerate](https://wordpress.org/support/users/xcelerate/)
 * (@xcelerate)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/page-loading-issue-3/#post-14952541)
 * Thank you for the feedback! I have reached out to the plugin developer and theme
   developer both and I’m working through testing there. Much appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Page Loading Issue’ is closed to new replies.

## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)
 * [page load](https://wordpress.org/support/topic-tag/page-load/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [xcelerate](https://wordpress.org/support/users/xcelerate/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/page-loading-issue-3/#post-14952541)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics