Sorry, you’re using Bloom, a premium/paid theme not supported in these forums. It’s best to go to the support site where you bought the theme restored316designs.com for help with customizations and issues. You paid for support when you bought the theme, so you should contact the people who sold you the theme.
These forums are for free themes available in the WordPress theme directory at http://wordpress.org/themes/. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products
Thanks Mark, understand but restored316designs.com doesn’t have any support and it’s a site I have inherited – I know, but just trying to find answer for my client.
Can you make an exception?
Unfortunately, that’s what happens with premium themes; they are not supported from the start, or the devs disappear or go out of business, or sites are passed onto others without registration info, etc. But there are no exceptions; we do not allow premium theme devs to support their products here.
If you can’t do the work yourself, consider looking for a reputable person on http://jobs.wordpress.net/ or http://directory.codepoet.com or http://upwork.com
(FYI, it’s not a good idea to respond to work offers from random forum users who have read about your issues.)
