Title: Page Keeps Loading Last modified: June 14, 2018 --- # Page Keeps Loading * Resolved [afie18](https://wordpress.org/support/users/afie18/) * (@afie18) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/) * Hi, my homepage keeps loading and Elementor doesn’t open it. I have made sure all my plugins are up to date, deactivated them and tries again but nothing worked. Anything else I’m missing? I don’t want to change my theme. Thanks! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpage-keeps-loading-5%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/page-keeps-loading-5/page/2/?output_format=md) [→](https://wordpress.org/support/topic/page-keeps-loading-5/page/2/?output_format=md) * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10403385) * Hi, * This usually happens if you have the Wordfence Firewall enabled. Disabling of setting in to “learning mode” and whitelisting that edit mode action of Elementor, should solve this. * Annie * Thread Starter [afie18](https://wordpress.org/support/users/afie18/) * (@afie18) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10404989) * Thank you Annie! I’m not using Wordfence plugin. Any other conflicts? * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10405331) * There are a number of things that could cause this, depending a lots of factors. Please follow these steps, so we can try to figure this out: [https://wordpress.org/support/topic/please-read-before-you-post-an-issue/](https://wordpress.org/support/topic/please-read-before-you-post-an-issue/) * Another thing that comes to mind is do you meet all the requirements: [https://docs.elementor.com/article/38-requirements](https://docs.elementor.com/article/38-requirements) * This helped me in some configurations too: [https://docs.elementor.com/article/219-502-error-when-i-try-to-edit-with-elementor](https://docs.elementor.com/article/219-502-error-when-i-try-to-edit-with-elementor) * Thread Starter [afie18](https://wordpress.org/support/users/afie18/) * (@afie18) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10405377) * Thank you again! I think now I have an idea, I’m using a theme on WP.com not . org. I can create a page and all is fine but can’t edit the pages of existing theme. * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10405417) * Aha, you will need a self hosted site or business plan indeed: [https://docs.elementor.com/article/144-can-i-use-elementor-pro-on-wordpress-com](https://docs.elementor.com/article/144-can-i-use-elementor-pro-on-wordpress-com) * Annie * Thread Starter [afie18](https://wordpress.org/support/users/afie18/) * (@afie18) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10405491) * In that case I should be fine because I’ve a business plan and a .com domain. I don’t see why it is not loading then. * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10405597) * Have you checked the requirements of that bussiness plan? PHP version etc? * Thread Starter [afie18](https://wordpress.org/support/users/afie18/) * (@afie18) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10405617) * It’s the Swell theme but I can’t find any information about the PHP version. * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10407243) * I had a quick look at the business plan, but can´t seem to find it eather. As you are their customer, I am pretty sure you can send them a support ticket and ask about it? * Thread Starter [afie18](https://wordpress.org/support/users/afie18/) * (@afie18) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10412875) * Ok, thanks! * Thread Starter [afie18](https://wordpress.org/support/users/afie18/) * (@afie18) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10415593) * It’s PHP version 7. * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10416080) * Hi, * Hmmm that should be fine then.. I know you do not want to switch themes, but have you tried switching to for example the defauelt twenty seventeen or OceanWP is a great compatible theme? * Just to make sure its not something with your theme? * Thread Starter [afie18](https://wordpress.org/support/users/afie18/) * (@afie18) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10416752) * I don’t think it has to do with the theme. I tried to use Elementor on other pages beside the homepage and it works fine. The problem is just with the homepage it seems. * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10417955) * Ok, and does this theme has special setting perhaps for its homepage template? The fact that Elementor just works fine on the other pages, kind a tells me it is not Elementor, but some setting of the theme, and more specific a setting in the theme’s homepage template? * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/#post-10418184) * When I look at the Swell theme’s discription: [https://wordpress.com/theme/swell/](https://wordpress.com/theme/swell/), this is what it says about the homepage template: * > The home page template comes with two areas to display background videos. It > supports Vimeo and YouTube. If you don’t want to use videos, you can opt to > show images instead. * Maybe this homepage template is so predfined, it overwrites or disrupts Elementor? Why not use another theme template as a homepage? What theme template is active on the other pages you are able to edit with Elementor? * Why is it, by the way, you absolutely want to keep this theme, if I may ask? Did you try, just to test it, if another default theme has the same issue’s with homepage? I run 50+ sites with OceanWP + Elementor combo and do not have this issue. - This reply was modified 8 years ago by [LogoLogics](https://wordpress.org/support/users/logologics/). - This reply was modified 8 years ago by [LogoLogics](https://wordpress.org/support/users/logologics/). Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/page-keeps-loading-5/page/2/?output_format=md) [→](https://wordpress.org/support/topic/page-keeps-loading-5/page/2/?output_format=md) The topic ‘Page Keeps Loading’ is closed to new replies. * ![](https://ps.w.org/elementor/assets/icon-256x256.gif?rev=3444228) * [Elementor Website Builder - more than just a page builder](https://wordpress.org/plugins/elementor/) * [Frequently Asked Questions](https://wordpress.org/plugins/elementor/#faq) * [Support Threads](https://wordpress.org/support/plugin/elementor/) * [Active Topics](https://wordpress.org/support/plugin/elementor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/elementor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/elementor/reviews/) * 23 replies * 2 participants * Last reply from: [afie18](https://wordpress.org/support/users/afie18/) * Last activity: [8 years ago](https://wordpress.org/support/topic/page-keeps-loading-5/page/2/#post-10420485) * Status: resolved