Support » Plugin: IBM Watson Assistant » Page info and navigation

  • Resolved xieciun

    (@xieciun)


    Hi,

    I am building my bots and I am wondering if there is a way to:
    – send to the bot information that would allow for identifying a page that is currently open (maybe by the context variable)
    – directly navigate the user to the specific page as a part of the bot message (example: user asks for process details, bots provide the simplified description and forces browser to open the page with details).

    Best Regards
    Arek

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  • Plugin Support intelahelp

    (@intelahelp)

    Hi @xieciun.

    Thanks for reaching out to us.

    – send to the bot information that would allow for identifying a page that is currently open (maybe by the context variable)

    We do not yet have a simple way to send information to the bot, which would allow you to identify the currently open page.

    – directly navigate the user to the specific page as a part of the bot message (example: user asks for process details, bots provide the simplified description and forces browser to open the page with details).

    You can add a link to a page with detailed information in the bot’s response, for example: “Simplified description link text

    For now you can manipulate the behavior of chatbox by interacting with Javascript code of plugin or extending it. If you want to customize the plugin, you can visit our Github repository( https://github.com/HASidd/watson-assistant-wordpress). It has the source code for plugin and build instructions. Our chatbox is implemented using React, so it may be useful to check out React’s website( https://reactjs.org/) and complete the initial tutorial ( https://reactjs.org/tutorial/tutorial.html) to understand React’s core principles.

    If you have any other questions, don’t hesitate to ask them.

    Plugin Support intelahelp

    (@intelahelp)

    Hello @xieciun.

    We haven’t heard from you recently.
    Do you still have any questions or need our assistance?
    We will gladly help you.

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