• Resolved themathers

    (@themathers)


    As mentioned in the title, I can’t edit my pages because they are all white blank after the 1.4.4 update. I have to roll back to 1.4.3 to be able to edit them again. I already tried purging all caches but that didn’t help. Is there any suggestion? Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author covertnine

    (@ttoomey)

    Hey!

    Sorry to hear that! Did you update to WordPress 5.9?

    Also, what theme are you using? We had to remove one function from our themes, which was usually the cause of the blank white screen issue.

    Can you let me know what theme and version of it you’re using?

    -Tim

    Thread Starter themathers

    (@themathers)

    Yes, I am on WP 5.9 and I am using Instorm theme (latest version).

    Plugin Author covertnine

    (@ttoomey)

    Hey,

    Are you getting any errors that you can share from the debug.log?

    That would help me understand why it’s not working for you. It does work with our latest themes, the 2019, and 2020 WordPress themes, but we haven’t tested with the one you mentioned.

    Thread Starter themathers

    (@themathers)

    I just tried to update C9Blocks again to generate the log file for you, and now it is working normally again. Weird, don’t know what happened, but happy that the issue is gone. Fyi, I re-updated the plugin 2-3 times before this, and they were all the same, white blank screen 😀

    Plugin Author covertnine

    (@ttoomey)

    Excellent!

    I’m guessing it was cached in the backend. Sometimes, you need a hard reload in the admin after an update to get things working.

    Let me know if anything else comes up! If you’re able to, can you rate our plugin?

    -Tim

    Thread Starter themathers

    (@themathers)

    Sure, thank you for your support 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Page edit gets blank after 1.4.4 update’ is closed to new replies.