Hi, Thank you for reaching us, and extremely sorry for the inconvenience caused you. Can you please share with us the list of active plugins currently you are using at your end? So that we will test the issue and assist you in fixing the issue immediately by inspecting the issue.
Thank guys for the quick reply.
I don’t know if this coming with the latest version or not. I do not update my pages often. Maybe the bug is present since a while.
Here is the my list of active plugins:
Active Plugins (53)
Polylang: by WP SYNTEX – 3.4.1
IP2Location Redirection: by IP2Location – 1.26.9
Admin Menu Editor: by Janis Elsts – 1.11
All in One SEO: by All in One SEO Team – 4.3.8
Automatic Copyright Year: by WPSOS – 1.1
Autoptimize: by Frank Goossens (futtta) – 3.1.7
BackUpWordPress: by XIBO Ltd – 3.13
Bold Builder: by BoldThemes – 4.5.6
Bold Timeline Lite: by BoldThemes – 1.1.9
Broken Link Checker: by WPMU DEV – 2.1.0
Cost Calculator: by BoldThemes – 2.4.0
CF7 Smart Grid Design Extension: by Aurovrata V. – 4.15.4
Contact Form 7 Polylang extension: by Aurovrata V. – 2.4.1
Cherry Sidebars: by Zemez – 1.1.3
Contact Form 7: by Takayuki Miyoshi – 5.7.6
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.4.8
Disable Admin Notices Individually: by Creative Motion – 1.3.3
Easy Table of Contents: by Magazine3 – 2.0.50
Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.27
WP OPcache: by nierdz – 4.2.0
Forms: 3rd-Party Integration: by zaus
FS Poster: by FS-Code – 6.4.1
OMGF: by Daan from Daan.dev – 5.5.6
Indeed Ultimate Membership Pro: by WPIndeed Development – 11.7
WPCode Lite: by WPCode – 2.0.11
IP2Location Tags: by IP2Location – 2.12.6
Loco Translate: by Tim Whitlock – 2.6.4
LP Estimated Reading Time: by LayerPoint – 1.0
Meta Box: by MetaBox.io – 5.7.1
Meta Generator and Version Info Remover: by Pankaj Kumar Mondal – 15.1
PDF Embedder: by WP PDF Embedder Team – 4.6.4
Perfect Pullquotes: by Adam DeHaven – 1.7.5
Polylang Theme Strings: by Modeewine – 4.0
Redirection: by John Godley – 5.3.10
Schema & Structured Data for WP & AMP: by Magazine3 – 1.14
Showcase Plugin: by BoldThemes – 1.3.5
SiteOrigin CSS: by SiteOrigin – 1.5.6
Spacer: by Justin Saad – 3.0.7
Easy Updates Manager: by Easy Updates Manager Team – 9.0.16
Content Protector: by 42Theme – 1.0.12
Ultimate Author Box Lite: by AccessPress Themes – 1.0.3
Open Graph and Twitter Card Tags: by WPExperts – 3.3.0
Hyyan WooCommerce Polylang Integration: by Hyyan Abo Fakher – 1.5.0
WooCommerce Stripe Gateway: by WooCommerce – 7.4.1
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.5.5
WooCommerce: by Automattic – 7.7.0 (update to version 7.7.2 is available)
WooSidebars: by WooCommerce – 1.4.6
Wordfence Security: by Wordfence – 7.9.3
WP Crontrol: by John Blackbourn & crontributors – 1.15.2
WP Last Modified Info: by Sayan Datta – 1.8.7
DeepL for WordPress : translation plugin: by Fluenx – 2.1.10
WPS Hide Login: by WPServeur, NicolasKulka – 1.9.8
Hi, Can you please kindly share the screenshots of your TOC dashboard settings setup or a small reference video of it if possible? So that it will help us debug the issue earliest and we will assist you to fix the issue ASAP!
Hello,
Sure. You have an email so that I can share some stuff with you?
As I said in my ticket, this is really strange:
- only my pages are crashing in admin mode. I do not use TOC shortcodes in my pages. The end users can see the pages with no problem
- I have no problem with posts where I use the TOC of course.
Thanks,
Didier.
Hi, Can you please kindly share the URL of the website once? So that we will assist you immediately to fix the issue ASAP!
Here it is: https://www.debbaut.solutions/
As said, the front-end pages do not have a problem. I also do nort use TOC on these pages. (pre-)Viewing these pages via the admin console gives me the crash as shown above.
Let me also know the email so that I can send you some screenshots and/or video.
Didier.
For info:
- version 50,49,48,46 all fail
- I go back to my previous plugin version 2.0.11 and no crash anymore.
So you messed up something between version 11 and 46. Please check it out.
Didier.