WordPress.org

Forums

[resolved] Page content replaced with "undefined" (32 posts)

  1. jeanbledsoe
    Member
    Posted 2 years ago #

    I just delete a photo from a page of content. The entire content of the page disappeared and was replaced with the word "undefined". I deleted that word and wrote "under construction", since I now have a blank page that I have to rewrite. When I clicked update to save "under construction" , it reverted to "undefined" again. Does anyone have a solution?
    The site is http://grumpyspokanespray.com/noxious-weed-control/

    Thanks Jean

  2. jeanbledsoe
    Member
    Posted 2 years ago #

    OOps...my version is 3.5.1
    Sorry

  3. esmi
    Forum Moderator
    Posted 2 years ago #

    Try editing the page again and adding some new text.

  4. jeanbledsoe
    Member
    Posted 2 years ago #

    I added new text,same thing happened.

  5. esmi
    Forum Moderator
    Posted 2 years ago #

    What happen if you create a new Page?

  6. Rajesh Soni
    Member
    Posted 2 years ago #

    Can you post a screenshot with the "undefined" error message?

  7. jeanbledsoe
    Member
    Posted 2 years ago #

    hmmm...can't seem to do that. But here is the link
    http://grumpyspokanespray.com/1167-2/?preview=true

  8. esmi
    Forum Moderator
    Posted 2 years ago #

    @Rajesh Soni: Can't you see it? It literally just says "undefined" in the Post content area the published page.

    @jeanbledsoe: Can you deactivate all plugins?

  9. Rajesh Soni
    Member
    Posted 2 years ago #

    @esmi, I meant to see the location of the error message. The entire page where the message appears. (from the backend)

  10. jeanbledsoe
    Member
    Posted 2 years ago #

    Yes, I can see it just fine. I wish I couldn't - and so does my client!
    If I deactivate all the plugins, what will happen to the site? will all the pages return to normal when I reactivate the plugins?

  11. esmi
    Forum Moderator
    Posted 2 years ago #

    Any changes will only be temporary but there's something in your page markup that suggests a bad plugin might be involved. So you really need turn them all off to confirm or rule this out.

  12. jeanbledsoe
    Member
    Posted 2 years ago #

    OK

  13. esmi
    Forum Moderator
    Posted 2 years ago #

    Change your admin password NOW! Never, EVER, post login details on a public forum. You have just given the entire world access to the back end of your site.

  14. exp_626
    Member
    Posted 2 years ago #

    The same behavior is also occurring with my WordPress installation (also on 1.5.1)

    What I know is this.

    1. Creating a new post and entering text using the Wysiwyg editor works until saving the post. Even using the "save as draft" option. The moment you save the post, all post content is gone and only the word "undefined" remains.

    2. If you change the tab on the Wysiwyg editor from "visual" to "text" and then enter text and save, it works. This, however is without any formatting unless you do all the html formatting tags by hand.

    This happens on both my live site and my dev site (which I use for testing) and I have disabled all plugins and changed to the "twenty twelve" default theme on my dev site and can still reproduce it.

    I called GoDaddy (my hosting provider) and they didn't know anything about it yet (although I could be the first to report it).

    I am going to set up a subdomain and a fresh install of WordPress with no additional plugins or themes and test to see if I can reproduce it.

    If anyone knows more about the issue than what I have reported here, please update this thread.

  15. jeanbledsoe
    Member
    Posted 2 years ago #

    exp_626, do you by chance, use Impact Page Builder? I do, and have never had an issue with it. My problem is occurring in pages as I don't use posts for this client. But it's the same thing - and this site has been up and running with no issues for 6 months or more. Oh, and when it started I was using 3.4.0 I think. Then when it happened I updated to 3.5.1 with no change.

  16. creepchords
    Member
    Posted 2 years ago #

    Same Problem!!

    I activated Backup of an old WP database to see if the problem stays, YES IT DID.

  17. exp_626
    Member
    Posted 2 years ago #

    jeanbledsoe, no I do not use Impact Page Builder.

  18. jeanbledsoe
    Member
    Posted 2 years ago #

    Well, at least we know it's not that plugin! Sorry others are having this problem but glad I'm not the only one!

  19. creepchords
    Member
    Posted 2 years ago #

    Can it be a bigger problem with wordpress?

  20. esmi
    Forum Moderator
    Posted 2 years ago #

    @jeanbledsoe: Did you try my suggestion to turn off all plugins?

    @everyone else: you really aren't helping here by simply posting "Me too!".

  21. creepchords
    Member
    Posted 2 years ago #

    I believe its a bigger problem. Opened another wp site's backend with different plugins and theme, same problem.

  22. exp_626
    Member
    Posted 2 years ago #

    New install with a new database.
    Same issue occurred when clicking "Save Draft" on my post. Text was replaced with "undefined"

    Tried doing the same in Internet Explorer 9 (I was originally using Google Chrome) and the issue did not occur.

    Seems to be dependent on what browser you're using.

    To the others having the issues (and I hate saying this) try the same in IE and report back. Also, please tell us what browser you were using when you originally encountered the issue.

  23. jeanbledsoe
    Member
    Posted 2 years ago #

    Changed it as soon as I had that brain melt down!

  24. creepchords
    Member
    Posted 2 years ago #

    Thank You exp-626

    I used also Chrome

    Safari: It works
    Firefox: it works

  25. mwgerard
    Member
    Posted 2 years ago #

    I am also having this issue. It has happened on two different computers, on two different networks and on two separate sites that I manage. I tried to update each site in each location. Of course, this is not something that is visible on the site.

    This needs to get fixed stat. Both of these sites are for businesses.

  26. jeanbledsoe
    Member
    Posted 2 years ago #

    Just got all plugins deactivated. "undefined" sits proudly in its spot.

  27. exp_626
    Member
    Posted 2 years ago #

    mwgerard, have you tried a different browser?

  28. mwgerard
    Member
    Posted 2 years ago #

    Yes, I have tried browsers. Also each site has different servers.

    I'm about ready to try jumping on one foot while saying the alphabet backwards... maybe that will work...

  29. creepchords
    Member
    Posted 2 years ago #

    The Problem with Chrome was an Chrome extension called Grammarly Lite-Smart Spellchecker. Deactivate it and WordPress should function correctly again with Chrome

  30. jeanbledsoe
    Member
    Posted 2 years ago #

    Thank you creepchords. Though I hate to lose grammarly, that worked.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags