Support » Plugin: Passster - Password Protection » Page Content Not Displaying After Entering Password

  • Resolved farahflpt

    (@farahflpt)


    Hi there, having trouble with the following page:
    https://finishlinept.com/the-foundry/foundryvirtualmembership/

    We have a password set for that page only. What we’re seeing and what others are reporting is that after you enter the password, the page reloads but none of the content displays. However if you refresh the page, then it does. Trying to figure out how we can get around having to refresh the page since that is not intuitive for most site visitors.

    Any ideas? Let me know if you need more info! Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • mjacks47

    (@mjacks47)

    I am having the same problem since the last update of the plugin. When you types in the password a blank page appears but when you refresh the page the content appears. I am using the Themify Ultra theme. My website is for senior Probus members so not intuitive for them. Please help.

    Plugin Author patrickposner

    (@patrickposner)

    Hey @farahflpt and @mjacks47,

    please try again with today’s update.

    One thing to check is your caching settings, you have to make sure that you are not caching pages that have the cookie called “passster”.

    Best regards,
    Patrick

Viewing 2 replies - 1 through 2 (of 2 total)
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