Page Cache Will Not Clear When I Deactivate 10web Booster

  • Resolved Mike Ritter

    (@ritterml)


    1 year ago

    I have inherited a website with 10web Booster v 2.27.4 installed and activated.

    I am designing the website and need to deactivate caching.

    I expect the plugin deactivation hook to remove cache.

    When I deactivate 10web Booster cached version will not clear.

    When I disconnected 10web Booster cached version still will not clear and I cannot log back in.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Mike Ritter

    (@ritterml)

    1 year ago

    Please reference https://developer.wordpress.org/plugins/plugin-basics/activation-deactivation-hooks/

    Plugin Support Mane Grigoryan

    (@manegr)

    1 year ago

    Hi @ritterml ,
    Thank you for your patience.

    I wanted to send you details regarding our cache management process. We have tested the plugin further and the cache is cleared during deactivation. As a result, there is no cache available for logged-in users at this time.

    Will you please kindly recheck and let us know in case you are still facing issues?

    If you have any questions or need further clarification, please feel free to reach out.
    Regards, Mane

    Thread Starter Mike Ritter

    (@ritterml)

    12 months ago

    Following up. The site is hosted on Godaddy. Problem was resolved when I disabled CDN. My apologies. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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