• Resolved Blue

    (@learningtreemarketing)


    Hi,

    I’m experiencing multiple issues. Please see below information:

    Report Number: SJKAKWNT

    Browser: Chrome

    Server Info:

    • LiteSpeed Web Cache Manager cache status: Enabled
    • PHP Version: 8.1

    **WordPress Site Health Notifications:

    •  Median server response time was 1,621 milliseconds. It should be less than the recommended 600 milliseconds threshold.
    •  No client caching response headers were detected.
    •  A page cache plugin was not detected.
    • You should use persistent object cache

    **Other issues

    • I regularly encounter 503 errors when editing posts and am oftentimes unable to save changes. Is this related?
    • Generally, the post-editing experience is extremely slow when it does work. Could be unrelated, but I wanted to mention it just in case.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    I can clearly see x-litespeed-cache: hit , not sure why it doesn’t detect, but cache is working

    for 503 , it might be PHP concurrency error , as if you have some traffic at the moment you edit it

    but server should have the log for reason why 503 error , I can not speculate it further from surface.

    Thread Starter Blue

    (@learningtreemarketing)

    Got it. 

    Yes, I’ve been looking over logs and see over 863 errors related to Astra, so I’m checking with them on that. I’ll post it below just for context:

    • …public_html/wp-content/plugins/astra-addon/classes/library/image-processing-queue/includes/class-ipq-process.php on line 75PHP
      • Fatal error:  Uncaught Error: Call to undefined method WP_Image_Editor_Imagick::get_error_message()

    Additionally, I saw a PHP extension enabled (mysqli), so I enabled nd_mysqli instead, based on information I’ve been reviewing. I’m unsure if that’s related; I’m honestly over my head. For some reason, though, that seems to have reduced the 503 errors considerably and I can actually make updates to posts and pages again.

    Also, Site Health now displays this: 

    •  Median server response time was 897 milliseconds. It should be less than the recommended 600 milliseconds threshold. (improvement vs. my last message)
    • There was 1 client caching response header detected: x-litespeed-cache.

    Just sharing these updates here in case it’s helpful. Looks like LiteSpeed is working fine!

    • This reply was modified 1 year, 10 months ago by Blue.
    Plugin Support qtwrk

    (@qtwrk)

    the first error is not complete , not sure what exactly was it , but 2nd error would cause 500 error instead of 503 error

    the response time is kind of high for a cached page , I would suggest to contact the hosting provider , I can not check anything further from my side since I can only tell the cache is working.

    Thread Starter Blue

    (@learningtreemarketing)

    Thank you for your help on this! I had to have a web developer take a look and they were able to find the root cause of the issues. It was due to a security plugin’s tables not reading properly, causing the 503s.

    I’m reaching out to the plugin author (Wordfence) to get more info.

    • This reply was modified 1 year, 10 months ago by Blue.
Viewing 4 replies - 1 through 4 (of 4 total)

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