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[resolved] page cache and disk enhanced problem (23 posts)

  1. khansariamirreza
    Member
    Posted 12 months ago #

    hi and sorry for my english
    when i activate page cache with disk enhanced w3tc give me a html page instead of frontpage
    but on apc or disk it have no problem so what is the problem?
    my site url:
    http://rastineh.ir/

    https://wordpress.org/plugins/w3-total-cache/

  2. swi7ch
    Member
    Posted 12 months ago #

    I have the same problem. My site is HTML mode only when the plugin is activated. I've disabled it for now...

  3. Vassilis K.
    Member
    Posted 12 months ago #

    Same here, on some of our sites, out of nowhere.

    They are running latest W3 Total Cache, and the web server is Litespeed.
    We had to disable page caching...

    Could you please check what your web server is? (i.e. Apache etc)

    Thanks

  4. khansariamirreza
    Member
    Posted 12 months ago #

    my webserver is litespeed
    on disk or Apc i have no problem the problem is only on page enhanced

  5. Vassilis K.
    Member
    Posted 12 months ago #

    Thanks for your response.

    And when/how did the problem arouse?

    On our case, we did nothing... No WordPress update, plugin update or config change and suddenly since a few hours ago, some (not all) of our sites, started disposing as plain text some of their disk enhanced cached pages.

  6. khansariamirreza
    Member
    Posted 12 months ago #

    your welcome Vassilis K
    the same for me only in my case i'am on a directadmin control panel i take a full backup and then optimize mysql then suddenly i find that when i view site as an none loged in user i see nothing except html
    so i try many things and even i restored my backup but nothing work so i disabled w3tc setting one by one and find that pagecache won't work on disk enhanced but work well on apc or disk

  7. Michael
    Member
    Posted 12 months ago #

    Hi guys,

    This may be caused by a small bug in the latest version of LiteSpeed Web Server. We have fixed it now, though. If you have your own VPS or dedicated server, just upgrade to the latest build of LSWS 4.2.10:

    /usr/local/lsws/admin/misc/lsup.sh -f -v 4.2.10

    If you're on shared hosting, ask your host to upgrade LSWS.

    Our apologies for the inconvenience.

    Michael (from LiteSpeed)

  8. khansariamirreza
    Member
    Posted 12 months ago #

    thanks a lot michael

  9. Michael
    Member
    Posted 12 months ago #

    You're very welcome.

  10. Vassilis K.
    Member
    Posted 12 months ago #

    Hello Michael,

    thanks for the update. I guess you got notified by our hosting partner!

    Thanks again for your prompt actions! :)

  11. Michael
    Member
    Posted 12 months ago #

    Hi,

    I don't know if it was your hosting partner, but, yes, we did get notified by one of our hosting partners. ;)

    You're very welcome. We pride ourselves on having very few bugs and fixing them very quickly.

    Cheers,

    Michael

  12. khansariamirreza
    Member
    Posted 12 months ago #

    @Michael
    thank you for your quick response i didn't check my site since last night
    but know the problem remained on my site
    i check with my hosting and they said they are on LSWS 4.2.10 but once i go on disk enhanced as a non loged in user the problem remained and visitors get a html page
    i think the bug remained or not resolved entairly

  13. Vassilis K.
    Member
    Posted 12 months ago #

    I am not 100% sure, but I believe they need to force a re-install as the LSWS (LiteSpeed) package build changed, not the version..

  14. swi7ch
    Member
    Posted 12 months ago #

    My host is running LSWS 4.2.10 but I am still getting this problem. Was there a hotfix but the version number remained the same?

    My issue is the same as khansariamirreza - problem only started yesterday and Disk: Enhanced causes my site to display in plain HTML.

  15. Vassilis K.
    Member
    Posted 12 months ago #

    My server admins told me:

    It was a bug in LiteSpeed which has been corrected, a forced re-install fixed the issue server side.

    Note that they performed a forced re-install, not an update.

    It looks like the problem has been fixed for us.

  16. swi7ch
    Member
    Posted 12 months ago #

    @Vassilis K.

    Thank you. I'm out of luck then. There's no way my host will re-install because they keep telling me "The latest version is 4.2.10... we are already on 4.2.10! If there was a newer version, it would be 4.2.11"

    I think the LiteSpeed team should either release hotfixes with a different version to avoid confusion or send an email to their hosting partners asking them to do a forced re-install.

  17. Vassilis K.
    Member
    Posted 12 months ago #

    Direct them to this forum topic. Michael from LiteSpeed also directed to server admins to run:

    /usr/local/lsws/admin/misc/lsup.sh -f -v 4.2.10

  18. Michael
    Member
    Posted 12 months ago #

    @swi7ch

    If your host would like more clarification, please ask them to contact us: info[at]litespeedtech[dot]com

    We release bug fixes to the current version as soon as they are available. Force upgrading the server to the current version will get your host the latest build. (The -f in the command above forces the latest build.) I would be happy to explain this to them via email (or even phone or Skype), if they contact us.

    Our apologies for the bug.

    Cheers,

    Michael

  19. khansariamirreza
    Member
    Posted 12 months ago #

    Thanks a lot @Vassilis K. and @Michael can you two have a look on this thread:
    http://wordpress.org/support/topic/wordfence-never-completed-on-litespeed

  20. strom84
    Member
    Posted 12 months ago #

    Hi,

    Havning problem with - Page cache method: disk: enhanced
    PageSpeed Insights received a 403 response from the server.

    Hade to go switch back to - Page cache method: disk: basic

    Running :
    Wordpress 3.9
    W3 Total Cache 0.9.4

    Any ide / solution?

  21. jnicol
    Member
    Posted 11 months ago #

    Same problem for me as the post above.

    My host did the force upgrade of Litespeed yesterday, which fixed the problem of HTML markup being displayed in the browser. Today, however, I either get nothing rendered at all, or the page is treated as an unknown file type by the browser and downloaded as a file.

    Google Page Insights reports: "The URL was fetched, but nothing was rendered. Ensure that the URL points to an HTML page that loads successfully in a web browser."

    This only occurs when the Page caching method is disk: enhanced. disc: basic works.

  22. khansariamirreza
    Member
    Posted 11 months ago #

    @strom84 and @jnicol i recommend you two use disk basic like me or apc
    and wait for an update for w3tc or litespeed

  23. khansariamirreza
    Member
    Posted 11 months ago #

    with new litespeed update the problem resolved

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