Support » Plugin: Page Builder by SiteOrigin » page builder still causing havoc with my site. deleting content on update

  • i’m still having the same issues with pagebuilder.

    i’ve discovered that if i dont use the preview button i can sometimes build a page without pagebuilder deleting everything i’ve added, but when i try to add anything to an existing page it just wipes them. or to be specific it says it has saved and moves any element i’ve added into the top left area, then when i move the element back (or leave it where it is now) and hit update again everything is wiped.

    restoring from save is only able to take me back to before i began making edits, any saves i made while working wont load.

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  • Having the same problem. Any help would be appreciated given that I just spent $45 on a theme for something I’d like to have finished by the end of today.

    @hammyhavoc: It is considered impolite to interrupt another poster’s ongoing thread unless you are posting a solution or suggestion. As per the Forum Welcome, please post your own topic.

    @hammy, i had a nightmare with this a while ago, now i’ve worked out how to muddle through and so here’s a guide that’s just about working for me.

    it takes about 5 times as long as it should and i occasionally forget to copy content before updating, but it is possible to use this plugin with the bug.. although if you have an alternative i’d suggest using it – unfortunately i built my site around this and would lose all my pages if i did.

    1. DO NOT TOUCH the preview button, that breaks everything but you wont realise until you try to save.
    2. always watch and wait until the page has finished loading before doing anything. if you suspect it’s playing games then refresh it before adding anything or updating again.
    3. dont have the page you are editing open in a different tab.. i try to have no other tabs running my site. i dont know why but it seems to cause issues sometimes.
    4. when you update and blocks have moved themselves to the top, left field it has not saved your work. i refresh the page, wait for it to finish loading, and then move them page and update.
    5. copy/paste everything you write into a word doc before updating (the html is more accurate).
    6. if you use tinymce and the buttons are not at the top of the page then something has gone wrong and it will wipe your work. (i’m not sure what this is, but it only happens in pagebuilder).
    7. oh and if you can set up templates for making new pages and not move things around often that helps a lot.

    i hope that is some help.

Viewing 3 replies - 1 through 3 (of 3 total)
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